Softchoice
Support Engineer - Network and Security (Remote)
PayCompetitive
LocationMontreal/Quebec
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 5928
Employer Industry: IT Solutions and Services Provider
Why Consider this Job Opportunity:
- Competitive salary up to the maximum amount specified in the job description
- Opportunities for career advancement and growth within the organization
- Hybrid and remote working opportunities
- Comprehensive benefits from the first day of employment
- Meaningful work and opportunities for career growth
- Recognition as a Best Workplace in Canada and the United States
What to Expect (Job Responsibilities):
- Maintaining, modifying, and troubleshooting Cisco, Palo Alto, and Meraki networking and security devices
- Diagnosing and repairing networking faults
- Escalating potential problems and client support issues
- Handling customer cases through to completion
- Participating in on-call rotation for Network/Security
What is Required (Qualifications):
- Experience working in a 24/7 environment
- Strong communication skills and a sense of urgency
- 2+ years of hands-on experience in Cisco, Palo Alto, and Meraki networking
- CCNP Route/Switch or CCNP Security certification with equivalent security experience
- Fluent in English
How to Stand Out (Preferred Qualifications):
- Working towards CCIE certification
- Experience with ACS authentication
- Hands-on experience with service ticketing tools
#ITServices #NetworkSecurity #CareerGrowth #RemoteWorkOpportunity #BenefitsIncluded
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
As a forward-thinking business partner to thousands of organizations across North America, Softchoice unleashes the potential of technology at every step of the IT lifecycle.