Softchoice

Support Engineer - Network and Security (Remote)


PayCompetitive
LocationMontreal/Quebec
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5928
      Employer Industry: IT Solutions and Services Provider

      Why Consider this Job Opportunity:
      - Competitive salary up to the maximum amount specified in the job description
      - Opportunities for career advancement and growth within the organization
      - Hybrid and remote working opportunities
      - Comprehensive benefits from the first day of employment
      - Meaningful work and opportunities for career growth
      - Recognition as a Best Workplace in Canada and the United States

      What to Expect (Job Responsibilities):
      - Maintaining, modifying, and troubleshooting Cisco, Palo Alto, and Meraki networking and security devices
      - Diagnosing and repairing networking faults
      - Escalating potential problems and client support issues
      - Handling customer cases through to completion
      - Participating in on-call rotation for Network/Security

      What is Required (Qualifications):
      - Experience working in a 24/7 environment
      - Strong communication skills and a sense of urgency
      - 2+ years of hands-on experience in Cisco, Palo Alto, and Meraki networking
      - CCNP Route/Switch or CCNP Security certification with equivalent security experience
      - Fluent in English

      How to Stand Out (Preferred Qualifications):
      - Working towards CCIE certification
      - Experience with ACS authentication
      - Hands-on experience with service ticketing tools

      #ITServices #NetworkSecurity #CareerGrowth #RemoteWorkOpportunity #BenefitsIncluded

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      As a forward-thinking business partner to thousands of organizations across North America, Softchoice unleashes the potential of technology at every step of the IT lifecycle.