Employer Industry: Arts and Technology

Why consider this job opportunity:
- Salary up to $50,000 per year
- Generous Paid Time Off benefits, including 21 days of PTO and 14 paid holidays
- Company-paid medical, dental, and vision insurance for team members
- Flexible working arrangements with support for work-from-home setup
- Opportunities for professional development and a month-long paid sabbatical after 5 years of service
- Collaborative and inclusive work environment with regular team socials

What to Expect (Job Responsibilities):
- Serve as the primary contact for clients regarding their software and hardware needs via phone and email
- Assist clients in implementing their ideas, such as segmenting customer data and setting up promotional offers
- Provide technical support for hardware associated with the system, including ticket printers and scanners
- Analyze client data and troubleshoot software and hardware issues to find effective solutions
- Maintain system documentation and update guides and resources as necessary

What is Required (Qualifications):
- Excellent interpersonal and communication skills demonstrated in person, over the phone, and in writing
- Experience in customer service or technical support, with a client-facing role background
- Ability to manage urgent or business-critical client challenges effectively
- Proficient in Microsoft Excel or Google Sheets
- Strong time management and prioritization skills to meet tight deadlines

How to Stand Out (Preferred Qualifications):
- Experience working in the arts and entertainment sector
- Proven ability to apply logical problem-solving skills to complex issues
- Comfort with multitasking and managing various projects simultaneously
- Strong interest in utilizing technology and data for problem-solving

#ArtsAndTechnology #ClientSuccess #RemoteWork #CareerGrowth #InclusiveWorkplace

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