The support specialist is a support role crucial to the centralized Utilization Review team for time sensitive authorization tracking and resolution process. Responsible for obtaining and tracking approvals, denials, and additional information requests received from third party payers within the EMR.

EDUCATION AND EXPERIENCE:

• High School Diploma/G.E.D.
• Working knowledge of computers and software systems
• Communication skills, verbal and written, and interpersonal skills necessary to effectively achieve department outcomes.
• Minimum one (1) year of experience in healthcare.
• Experience working in Epic preferred.