Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Supported Housing Specialist

JOB SUMMARY: Assist individuals with Serious and Persistent mental illness in meeting their supported housing needs; Serve as Agency liaison for the Behavioral Health Organization relating to Level 1, Enhanced, and Medical Needy Housing. Assist with communication to other agencies and act as contact for other service organizations involved in housing and mental health issues.

Schedule: Mon-Fri, 8a-4:30p

RESPONSIBILITIES:

1. Assist staff in accessing service information and resources to help serve consumers in need of housing more effectively.
2. Collaborate with mental health professionals, social workers, and case managers to ensure appropriate level of care for consumers.
3. Assist consumers in developing and implementing housing stability plans and accessing appropriate mental health services.
4. Follow up on Tennessee Anytime, verifying eligibility of consumers.
5. Assess consumer housing needs to match them with appropriate level of housing resources. See Payer process for entry into the selected home.
6. Coordinate the housing application and placement process, including reviewing psychiatric evaluations to determine medical need for the appropriate level of care.
7. Complete and submit requests for authorizations/re-authorizations to each insurance provider.
8. Send Housing referral information on consumers who are reported to have a history of violence to the Enrollment Committee for review prior to acceptance into supported housing.
9. Responsible for obtaining consumer finances, review and enlist with Representative Payee, and ensuring ongoing payments to Housing Provider.
10. Notify Representative Payee when consumer leaves supported housing.
11. Assist consumers with transition of housing when terminated from housing.
12. Conduct or ensure regular follow-ups with clients are provided by housing associates to assess the consumer’s housing stability and address any emerging issues.
13. Act as an Agency contact person for local service providers involved with the issues of housing.
14. Assist Supported Housing Coordinator as needed in maintaining Payer spreadsheets.
15. Report individual interruptions to Supported Housing Coordinator or Director of Housing.
16. As needed, assist Supported Housing Coordinator with reporting data.
17. Assist with maintaining on-going log of all housing referrals and placements.
18. Conduct audit with representative of Wellpoint, United Healthcare, and Blue Cross Blue Shield as requested.
19. Provide training for Housing Providers as needed (at minimum semi-annually).
20. Assist with maintaining and updating weekly the Housing intranet site for agency on SharePoint.
21. Assist with maintaining weekly report regarding housing availability for each location.
22. Travel to supported houses as needed.
23. Liaison for hospital Social Workers and housing providers.
24. Maintain accurate and up-to-date records of client housing assessments, placements, and progress.
25. Ensure compliance with privacy and confidentiality regulations when handling sensitive consumer information.

Essential Skills and Experience:

• Bachelor’s degree and/or minimum of three years equivalent experience in human services related field.
• Preferred previous experience in housing coordination, case management, or related roles, preferably in a mental health or social services setting.
• Preferred knowledge of mental health conditions, housing resources, and community support systems.

Essential Requirements for the Position:

• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance
• Cell Phone
• “F” Endorsement

ABOUT YOU:

Core Competencies:

• Problem Solving - Looks beyond the obvious and doesn’t stop at the first answers
• Timely Decision Making - Makes decisions in a timely manner
• Organizing/Planning/Time Management - Uses his/her time effectively and efficiently
• Informing - Timely with information
• Conflict Management - Good at focused listening
• Written Communications - Can get messages across that have the desired effect
• Approachability - Engagement Skills
• Integrity and Trust - Widely trusted
• Compassionate, empathetic, and nonjudgmental approach to working with individuals with mental health conditions.

BENEFITS:

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Qualifications

Education

Required

Bachelors