Employer Industry: Nonprofit Community Development Financing

Why consider this job opportunity:
- Competitive salary commensurate with experience
- Generous insurance benefits including health, dental, vision, life, and disability insurance
- Competitive 401(k) matching retirement benefits
- Unique wellness and charitable gift matching stipends
- Excellent vacation time and paid leave package with generous roll-over policies
- Opportunities for professional growth in project management, cybersecurity, and advanced Microsoft cloud services

What to Expect (Job Responsibilities):
- Provide prompt and professional technical support for all staff
- Manage business technologies including laptops, Microsoft O365, printers, and video conferencing
- Coordinate with the managed service provider for escalated technical support
- Document and monitor technical issues to ensure timely resolutions
- Conduct IT orientation and training for new hires

What is Required (Qualifications):
- Bachelor's Degree and/or intermediate/advanced Microsoft Certifications preferred
- Minimum of 3 years of experience in providing technical support
- Proficient in Microsoft technologies, including Windows 11 and Office 365
- Strong organizational, communication, and problem-solving skills
- Ability to work independently and take initiative in problem-solving

How to Stand Out (Preferred Qualifications):
- Knowledge of MAC OS; familiarity with iOS, Android, and mobile technologies is a plus
- Experience with Intune for managing laptops and mobile devices
- Commitment to social and economic justice consistent with the mission of the employer
- Strong interpersonal skills and discretion in sensitive matters

#Nonprofit #TechnicalSupport #CommunityDevelopment #CareerGrowth #EmployeeBenefits

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