TCS Kolkata Hiring for Back Office Advisor (Data Entry) Role

Education / Qualifications :-

• Qualification must be graduate
• Good verbal and written communication skills
• Knowledge of computer operating system and MS office application.

Skills for Back Office Advisor:-

• Ability to work as part of a team to accomplish a set goal
• Flexible with time and ready to work in shifts
• Ability to follow process manuals, comprehend instructions and take appropriate actions
• Ability to work accurately and efficiently under tight deadlines

Job Responsibilities for Back Office Advisor :-

Achieving daily productivity targets with highest focus on accuracy. Maintaining shift timings

• Review task and exceptions following guide and take appropriate actions
• Track the reminders and review them on time
• Flexible to work in different types of activities to meet customer requirement
• Attending quality sessions to be aware of any process update or changes
• Work on competency and skill development
• Identification of the process blockers and suggest solutions for better resu