Hilton Grand Vacations
Team Member Relations Specialist (Remote)
PayCompetitive
LocationOrlando/Florida
Employment typeFull-Time
This job is now closed
Job Description
- Req#: TEA000050
Employer Industry: Hospitality
Why consider this job opportunity:
- Excellent healthcare options (medical, dental, and vision) that encourage preventative care, starting on day one
- Outstanding Paid Time Off (PTO) for adventure, rest, relaxation, or recuperation
- Automatic enrollment in the employer's Retirement Savings Plan for all new Team Members
- Access to the Go Hilton Team Member Travel Program, offering discounted accommodations and dining
- Recognized for fostering a culture of work-life balance and family-friendly benefits
- Remote work opportunity, with a preference for candidates in the Pacific Time Zone
What to Expect (Job Responsibilities):
- Maintain required documentation within the case management system, including intake, investigative notes, and final reports
- Partner with Team Member Relations Leadership to provide guidance and coaching on employee concerns
- Assess risk and sensitivity of ambiguous cases and escalate issues to Senior Leadership when necessary
- Lead and support company-wide compliance initiatives, including state employment law updates
- Build and maintain positive relationships with Team Members, HR Business Partners, and Leadership to achieve business objectives
What is Required (Qualifications):
- 1-3 years of related experience
- Strong consultative, listening, and communication skills
- Proven ability to build trust and strong partnerships at all organizational levels
- Experience conducting formal investigations and providing appropriate recommendations
- Ability to convey recommendations and opinions persuasively
How to Stand Out (Preferred Qualifications):
- Bachelor’s degree
- PHR or SHRM certification
- 3-5 years of related experience
#Hospitality #TeamMemberRelations #RemoteWork #CareerOpportunity #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Hilton Grand Vacations Inc. is based in Orlando, Florida, United States, with regional offices located in Las Vegas, Nevada, Oahu, Hawaii, New York City, Marco Island, Florida and Sanibel Island, Florida.