Job Reference #

300991BR

City

Pune

Job Type

Full Time

Your role

Are you passionate and self-driven information technology (IT) expert, who loves to troubleshoot, resolve software and system issues ? Are you driven to ensure systems and applications meet a company's quality standards? Have you managed smooth operations of critical systems and software applications in Production environment ?

We’re looking for an IT Production Support Engineer to:

• support the ongoing operations of it systems and applications
• coordinate with the business users and it teams regarding reported incidents
• diagnose, identify and execute steps in order to resolve the reported issues
• create, maintain and up-keep of the system documentation and routine operational procedures
• monitor infrastructure alerts and respond to the reported anomalies
• recommending and implementing solutions to resolve repeated incidents / issues
• taking ownership and resolving the open support tickets while adhering to the defined slas
• identifying and implementing automation opportunities to ensure success

Your team

We are supportive for our employees to work flexible working hours and to work part-time as well as working remotely from home.
You’ll be working in the Asset Management Technology – Product Finance Services Crew in Pune.
We are an international distributed team, based in Switzerland and Pune/India working for UBS Asset Management.
We drive the technology change and support the global expansion of our business units platforms which gives you a chance to look not only into the IT value and development chain, but as well gain domain knowledge, how to run IT as a business, state of the art technology and working in a fast-paced environment with vast diversity.

Your expertise

• 5-7 years of experience as a production support engineer (level 3) in the financial sector.
• expertise in supporting large systems and applications for a geographically distributed user base.
• good understanding of web-based application development, deployment, and hosting with iis server and azure app services.
• proficiency with scripting languages like powershell, and programming languages like js, c#, t-sql.
• proficiency with rest api, batch processing concepts, and databases using sql server.
• working knowledge of azure cloud services including iaas, paas, saas, and networking concepts.
• working knowledge of version control with gitlab, and ci/cd processes.
• ability to partner with it and business teams, with experience in all stages of it projects in complex environments.

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.