Employer Industry: Information Technology Services

Why consider this job opportunity:
- Competitive pay at $25 per hour
- Opportunity for career advancement and growth within the organization
- Flexible work arrangements including remote support options
- Collaborative work environment with a focus on teamwork and problem-solving
- Chance to work with cutting-edge technology and support various IT systems

What to Expect (Job Responsibilities):
- Troubleshoot hardware and software issues across multiple locations and assist users with system functionality
- Provide hands-on technical support both on-site and remotely
- Maintain IT infrastructure and ensure seamless operation of IT systems
- Collaborate with internal teams and external vendors to resolve technical challenges
- Coordinate travel between sites as needed for support and maintenance

What is Required (Qualifications):
- 5+ years of IT support experience or a degree in a related technical field
- Strong problem-solving and analytical abilities with excellent communication skills
- Expertise in diagnosing and resolving hardware and software issues across multiple platforms
- Proficiency in network infrastructure, including cabling, switches, routers, and firewalls
- Familiarity with operating systems and software applications commonly used in business environments

How to Stand Out (Preferred Qualifications):
- Experience with encryption software and security applications
- Familiarity with enterprise resource planning and support ticketing systems
- Ability to provide user training and documentation on IT best practices
- Understanding of cloud-based collaboration tools

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