Empereon-Constar

Tech Support Rep Remote


Pay400.00 / month
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 1643
      Employer Industry: Customer Support Services

      Why consider this job opportunity:
      - Flexible schedules to accommodate work-life balance
      - Comprehensive benefits package including medical, dental, and vision
      - Excellent opportunities for career advancement within the organization
      - Fun and friendly work environment that fosters teamwork
      - Amazing referral program – earn $400 for every referral after 340 hours worked (60 days)!

      What to Expect (Job Responsibilities):
      - Consult with existing and new customers to offer a variety of products and services
      - Solve complex customer challenges and regain customer confidence
      - Obtain customer information and enter it into various CRM systems
      - Adhere to quality assurance requirements and utilize a structured call flow
      - Comply with federal and state regulations regarding the handling of consumer confidential information

      What is Required (Qualifications):
      - Minimum 3-6 months of telemarketing, retail, or sales experience, either in-person or via phone
      - Technical PC experience, preferably with Windows
      - Strong analytical and problem-solving skills
      - Excellent communication skills and a professional demeanor
      - Ability to build rapport with customers and demonstrate empathy

      How to Stand Out (Preferred Qualifications):
      - Experience working independently as well as part of a team
      - Proficiency with technology applications, including email, Internet browsers, search engines, and data management systems
      - Basic math skills

      #CustomerSupport #CareerOpportunities #FlexibleSchedules #Benefits #TeamEnvironment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Empereon Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions through two distinct, but affiliated privately held entities.