Employer Industry: SaaS (Software as a Service)

Why consider this job opportunity:
- Salary up to $85,000/year plus variable for an OTE of $93,500/year
- Comprehensive health, dental, and vision benefits
- Flex time PTO, holiday pay, and 401k with company match
- Opportunity to work with various modern CRM and Marketing Systems
- Chance to build strong relationships with senior executives and technical teams
- Dynamic work environment that encourages innovative ideas and customer loyalty

What to Expect (Job Responsibilities):
- Configure and onboard new customers to the Conversica platform
- Lead integrations with modern CRM and Marketing Systems including Salesforce and HubSpot
- Support the sales team with technical aspects of the sales process
- Develop trusted advisor relationships with customers’ technical staff and executives
- Provide Tier-3 technical support and act as a customer advocate

What is Required (Qualifications):
- At least 2 years of relevant work experience in technical account management or similar roles
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience preferred
- Strong interpersonal skills with experience building relationships
- Excellent presentation, written, and oral communication skills
- Ability to manage multiple projects and customers simultaneously

How to Stand Out (Preferred Qualifications):
- Experience working with Salesforce and marketing automation systems
- Strong critical thinking and problem-solving skills
- Professional demeanor, capable of managing high-stress situations
- Self-motivated and proactive team player with innovative ideas
- Availability to travel occasionally based on customer needs

#SaaS #TechnicalAccountManager #CustomerSupport #Salesforce #CareerOpportunity #CompetitivePay