MiTek

Technical Automation Representative (WEST COAST REGION, REMOTE + TRAVEL)


PayCompetitive
LocationKent/Washington
Employment typeFull-Time

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  • Job Description

      Req#: R05349
      Employer Industry: Building Solutions and Automation

      Why consider this job opportunity:
      - Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
      - Day One Medical/Rx, Dental, and Vision Plans
      - Performance/Incentive bonuses available
      - Career advancement, training opportunities, and tuition reimbursement
      - Retirement programs including Matching 401(k) Contributions and Profit Sharing
      - Flexible travel arrangements with a company vehicle or flights provided

      What to Expect (Job Responsibilities):
      - Develop and maintain strong relationships with existing and potential customers
      - Serve as the primary point of contact for technical inquiries, project management, and customer satisfaction
      - Provide on-site technical support and training sessions to enhance client experience
      - Assist the sales team in identifying opportunities for upselling and cross-selling equipment solutions
      - Maintain accurate records of customer interactions and provide regular reports on feedback and challenges

      What is Required (Qualifications):
      - Associates Degree in a related field or equivalent combination of experience and education
      - 2+ years of AutoCAD and/or Revit Design experience or experience in the component manufacturing industry
      - Ability to read and understand prints and schematics
      - Proficiency with Microsoft Office Applications
      - Valid driver's license and proof of auto insurance required

      How to Stand Out (Preferred Qualifications):
      - Project management experience or understanding of project management principles
      - Strong focus on customer service
      - Experience using small hand-power tools and reading a tape measure with 1/32-inch increments

      #BuildingSolutions #Automation #CustomerService #CareerOpportunity #TechnicalSupport

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      MiTek is a diversified global supplier of software, engineered products, equipment and services for the worldwide building industry.