Job Title: Technical Business Analyst

Location: Canada - Remote

Experience: 1 to 3 years - 4 to 6 years - 10+ years

Job Overview: We are looking for a skilled and detail-oriented Technical Business Analyst to join our team. The ideal candidate will bridge the gap between business needs and technical solutions, gathering, analyzing, and translating business requirements into functional specifications for development teams. You will work closely with stakeholders, project managers, and developers to ensure that technology solutions meet business objectives and deliver value. This role requires a mix of strong business acumen, technical knowledge, and excellent communication skills.

Key Responsibilities:

1. Requirement Gathering & Analysis:
   
   • Engage with business stakeholders to understand and document business needs, challenges, and objectives.
   • Translate business requirements into clear, detailed functional and technical specifications for development teams.
   • Facilitate workshops, interviews, and discussions with business users to identify requirements and define user stories.
   • Analyze and document current business processes and workflows, identifying opportunities for improvement and automation.
2. Technical Documentation:
   
   • Create and maintain documentation for system requirements, technical specifications, and business process flows.
   • Develop use cases, user stories, acceptance criteria, and test cases in collaboration with QA teams.
   • Provide detailed explanations of technical solutions to non-technical stakeholders in clear and understandable terms.
3. Solution Design & Optimization:
   
   • Collaborate with development teams to design technical solutions that align with business requirements.
   • Work with architects and developers to ensure that technical solutions are feasible, scalable, and aligned with best practices.
   • Recommend process improvements, system enhancements, and automation strategies to increase efficiency and effectiveness.
4. Project Coordination:
   
   • Assist in managing project scope, timeline, and resources, ensuring alignment with business objectives and requirements.
   • Work with project managers and development teams to ensure timely and successful delivery of technology solutions.
   • Support the tracking of project progress, identifying risks and issues, and ensuring proper escalation and resolution.
5. Testing & Quality Assurance:
   
   • Define testing requirements, develop test plans, and coordinate with QA teams to ensure that solutions meet business requirements.
   • Participate in functional and user acceptance testing (UAT), ensuring that the developed system meets the documented specifications.
   • Review test results and ensure that identified issues are addressed and resolved.
6. Stakeholder Communication:
   
   • Maintain continuous communication with stakeholders, providing status updates, clarifying requirements, and managing expectations.
   • Act as the primary point of contact between technical teams and business units, ensuring a smooth flow of information.
   • Conduct regular meetings and presentations to update stakeholders on project status and technical progress.
7. Data Analysis & Reporting:
   
   • Analyze data requirements and assist in developing data models, data flows, and reporting solutions.
   • Provide insights based on data analysis to support decision-making processes and business strategy.
8. Post-Implementation Support:
   
   • Provide support during system deployment and post-implementation phases, ensuring smooth adoption and troubleshooting issues.
   • Gather user feedback to identify areas for continuous improvement and enhancements in existing systems.

Required Skills & Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
• Proven experience (X+ years) as a Business Analyst, Technical Analyst, or Systems Analyst, ideally in an IT or software development environment.
• Strong understanding of business processes, requirements gathering, and systems analysis.
• Excellent knowledge of software development life cycle (SDLC), including Agile/Scrum methodologies.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Familiarity with project management tools (e.g., JIRA, Trello, Asana).
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to create and maintain detailed documentation, including business process flows, use cases, and system specifications.
• Experience with data modeling, database design, and SQL querying is a plus.
• Familiarity with enterprise systems, CRM, ERP solutions (e.g., Salesforce, SAP), or other business applications.

Preferred Qualifications:

• Certifications in business analysis (e.g., CBAP, PMI-PBA, or IIBA certifications).
• Experience with data analytics tools (e.g., Tableau, Power BI, Excel) for reporting and visualization.
• Familiarity with system integration methods and tools (e.g., API integrations, middleware platforms).
• Understanding of cloud-based solutions, SaaS applications, and enterprise architecture.
• Experience with Agile/Scrum project management methodologies and tools (e.g., Jira, Confluence).
• Experience working with technical teams and understanding technical concepts like databases, APIs, and software architecture.

Work Environment:

• Full-time, in-office or remote (depending on company policies).
• Collaborate with cross-functional teams in a dynamic, fast-paced, and growing environment.
• Opportunities for professional development, training, and certifications.