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Technical Customer Success Manager
Pay$100000.00 - $120000.00 / year
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: AA.C49
Employer Industry: Ad-Tech
Why consider this job opportunity:
- Salary up to $85,000
- Opportunity for career advancement and growth within the organization
- Work in a dynamic and innovative environment that is at the forefront of digital advertising technology
- Collaborate with a dedicated team and contribute to major projects with leading global publishers
- Chance to utilize and enhance your technical skills with cutting-edge tools and technologies
What to Expect (Job Responsibilities):
- Provide technical support and guidance to clients, ensuring effective use of the employer's publisher video platform
- Analyze and troubleshoot issues related to HTML, CSS, JavaScript, and API integrations
- Collaborate with clients to optimize their video content and monetization strategies
- Utilize data and analytics to drive business results and improve client satisfaction
- Manage multiple projects simultaneously, ensuring timely delivery and high-quality outcomes
What is Required (Qualifications):
- 2+ years of professional experience in the ad-tech industry in customer-facing and technical roles
- Strong understanding of online advertising infrastructure, particularly from the publisher's perspective
- Exceptional organizational and time management skills
- Ability to proactively solve problems and adapt to changing priorities
- Excellent written and verbal communication skills in English
How to Stand Out (Preferred Qualifications):
- 3+ years of experience with HTML and proficiency in HTML development tools
- Familiarity with CSS, JavaScript, SQL, and API development
- Experience with tools like Tableau, JIRA, and CRM systems
- Knowledge of SSPs, PMPs, and the Programmatic Landscape
- Strong multitasking abilities and a quick learner enthusiastic about new technologies
#AdTech #CustomerSupport #TechnicalSkills #CareerGrowth #DigitalAdvertising
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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