JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description:

• Foster a collaborative and high-performance work environment, promoting teamwork and cooperation
• Respond promptly to all work orders, ensuring compliance with KPIs and delivering excellent customer service
• Identify opportunities for operational improvements and service excellence through site inspections and assessments, ensuring all building procedures and performance measures are consistently maintained to provide a safe workplace.
• Plan, schedule, and manage repairs, maintenance, minor works, and other work requests, ensuring timely completion.
• Communicate and coordinate effectively with vendors, facilities staff, and service providers to minimize disruptions and ensure seamless execution of work.
• Assist in procuring vendors and services as needed
• Perform additional responsibilities as required, including but not limited to: reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, building access pass management, and safety and security support.
• Maintain accurate records and official documentation related to site operations, including but not limited to: office moves/reconfigurations, events, reception, and building operations.
• Develop, maintain, and implement emergency response plans, including evacuation procedures, after-hours emergency response, and environmental health and safety protocols.
• Manage client relationships, ensuring effective communication and satisfaction.
• Comply with all contractual requirements and consistently meet or exceed Key Performance Indicators (KPIs)
• Deliver high-quality service, reflected in positive client feedback.
• Oversee site operations in alignment with agreed policies, procedures, and contractual obligations.

Job Requirements:

• Prior experience in facilities management, property management, hospitality, or a related field is preferred.
• Knowledge of local occupational health and safety regulations, critical facilities, and vendor management for specialized services is an advantage.
• Familiarity with basic technical aspects of property management, including CRAC, Chiller Systems, Fire Protection Systems, and Mechanical & Electrical Systems, is beneficial.
• Proficiency in various IT tools and platforms.
• Strong communication, organizational, and problem-solving skills are preferred.
• Ability to work independently with minimal supervision and remain composed in high-pressure situations.
• Self-motivated, confident, energetic, and adaptable.
• Must be willing to travel frequently for domestic business trips and respond promptly in emergency situations.
• Strong ability to coordinate and manage vendors effectively.
• Customer-focused mindset with a friendly and service-oriented attitude.
• May be required to work weekends or outside regular business hours, within a maximum of 52 hours per week.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.