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This role can be based remotely anywhere in Ontario, Canada.

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.

The Technical Instructional Designer role is responsible for creating and developing educational materials, courses, and training programs that focus on technical or specialized subjects. Their primary goal is to design and deliver high impact, effective, and scalable learning experiences that help individuals acquire the necessary skills and knowledge to excel in technical fields.

• Collaborating with subject matter experts (SMEs) and stakeholders to identify learning needs and objectives in the technical domain.
• Conducting a thorough analysis of the target audience, their background, and their learning preferences.
• Ensuring the training approach and strategy aligns with business goals.
• Assessing the training need and L&LD resource capacity to determine achievable deadlines.
• Perform any other related duties as required or assigned.

Curriculum Design

• Developing a curriculum or course outline that includes learning objectives, content structure, and a clear sequence of topics.
• Producing a standardized training template that can be easily reproduced and scaled to meet changing business needs.
• Mapping out the scope and sequence of technical skills or knowledge to be covered.

Content Development

• Creating learning materials such as instructional manuals, e-learning modules, videos, simulations, and assessments.
• Adapting technical content into a format suitable for teaching, including translating complex technical jargon into more understandable language.
• Utilizing Microsoft Suite products (Word, PowerPoint) as well as content authoring software (i.e.: Articulate RISE), video editing software, and graphic design platforms (i.e.: Canva) to produce high-quality, learner-centered materials.

Instructional Strategies

• Selecting and implementing appropriate instructional methods, techniques, and technologies to deliver content effectively.
• Employing active learning strategies, problem-solving scenarios, and hands-on exercises to engage learners.
• Developing strategies to prepare and support business trainers.

Assessment and Evaluation

• Designing formative and summative assessments, quizzes, and evaluations to measure learner understanding and track progress.
• Analyzing assessment results to assess the effectiveness of the learning materials and make improvements as necessary.

Learning Management System (LMS)

• Utilizing learning management systems to deliver and track course content.
• Managing user access, tracking progress, and generating reports to monitor learner performance.
• Collaborating with stakeholders to create customizable learning experiences for different audiences in the LMS.

Multimedia Production

• Integrating multimedia elements such as images, videos, animations, and interactive simulations to enhance learning.
• Editing and enhancing multimedia components to fit instructional design requirements.

Accessibility and Inclusivity

• Ensuring that learning materials and platforms are accessible to all individuals, including those with disabilities.
• Adhering to relevant accessibility standards and guidelines.

Quality Assurance

• Reviewing and testing learning materials for accuracy, functionality, and user-friendliness.
• Conducting quality checks to ensure that content is error-free and aligns with the intended objectives.

User Support and Training

• Providing technical support and assistance to learners who encounter issues or have questions during the learning process.
• Conducting training sessions or orientations for learners to become familiar with the learning platform.

Content Updates and Maintenance

• Regularly updating and maintaining learning materials to reflect changes in technology or industry standards.
• Monitoring feedback and addressing user concerns or suggestions for improvement.

Project Management

• Managing instructional design projects, including timelines, budgets, and resources.
• Coordinating with subject matter experts and other stakeholders to ensure timely delivery of learning materials.

Documentation

• Creating documentation for instructional materials, including user guides, technical documentation, and instructional design manuals and playbooks that aligns with the L&LD document management strategy.
• Managing and updating documentation in our content management systems.
• Ensuring quality, consistency, and standardization in all training documentation.

Continuous Learning

• Staying current with advancements in technology and instructional design best practices.
• Attending workshops, conferences, and training sessions to enhance skills and knowledge.

Collaboration

• Collaborating with cross-functional teams, such as content developers, graphic designers, and subject matter experts, and business trainers to create effective learning experiences.
• Working with SMEs and all stakeholders to design and develop e-learning courseware, performance support aids, online tutorials, software user guides, certification curricula and other training materials.
• Documenting training material impacts, technical support go-to person, process for gathering needed information for content development, and process for aligning with SMEs prior to training.

• A combination of two (2) to four (4) years of instructional design or content development experience.
• Experience developing training materials for technical processes or software implementation.
• Proven ability to deliver professional training materials on tight deadlines.
• Experience working with a Learning Management System.
• Experience with various instructional technologies and pedagogies, such as eLearning content authoring, basic video editing, blended-learning approaches, and instructor-led training.

As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $85,000 to $95,000 CAD.

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet.