Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Description:

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Position Summary:

We are seeking a highly skilled Technical Lead for our Observability Solutions & Automation Engineering team. This role is essential for meeting the increasing demand for scalable, rapid observability solutions across the organization. As the technical lead, you will be the go-to expert, working closely with the lead director to design and rapidly implement scalable solutions for diverse observability use cases. Your hands-on coding expertise in Python, proficiency with containers, Kubernetes, APIs, data, GitHub, modern DevOps practices, and an SRE mindset will be crucial. You will build automation frameworks and integrate monitoring tools like the Grafana stack, AppDynamics, and ClickHouse, while also handling escalations and joining project meetings.

Key Responsibilities:

• Architect, design, and implement scalable observability solutions for diverse use cases across the organization.

• Lead the development of automation frameworks and integrate monitoring tools such as the Grafana stack, AppDynamics, and ClickHouse.

• Provide hands-on coding expertise in Python to develop and maintain observability solutions.

• Utilize containers and Kubernetes for deploying and managing observability solutions.

• Leverage APIs and data management skills to enhance observability capabilities.

• Manage source code and version control using GitHub, ensuring best practices in version control, code sharing, branching, and collaboration.

• Apply modern DevOps practices and an SRE mindset to ensure reliability, scalability, and efficiency of observability solutions.

• Handle escalations and provide expert guidance to resolve complex issues related to observability and automation.

• Participate in project meetings, providing technical oversight and contributing to the successful delivery of observability solutions.

• Document processes and solutions, providing clear guidelines and support for IT operations and development teams.

• Stay updated on the latest technologies and practices in observability and automation engineering, continuously seeking ways to improve operations and contribute to innovation within the team.

Required Qualifications:

• A minimum of 7 years of experience in observability solutions and automation engineering.

• Strong proficiency in Python for developing and maintaining observability solutions.

• Expertise in containers and Kubernetes for deploying and managing observability solutions.

• Proficiency in APIs and data management for enhancing observability capabilities.

• Strong experience with GitHub for source code management, including branching, merging, and pull requests.

• Solid understanding of modern DevOps practices and an SRE mindset.

• Experience with monitoring tools such as the Grafana stack, AppDynamics, and ClickHouse.

• Strong analytical skills, with a focus on delivering actionable insights and improvements.

• Excellent problem-solving skills and the ability to work collaboratively in a dynamic, fast-paced environment.

• Strong communication and interpersonal skills, capable of working effectively with diverse teams.

Education:

• Bachelor’s degree from an accredited university or equivalent work experience (HS diploma + 4 years relevant experience).

Business Overview:

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CVS Health is an affirmative action employer and an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.