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Technical Support Specialist


PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: 1861
      Employer Industry: Insulation Manufacturing

      Why consider this job opportunity:
      - Competitive compensation with bonus opportunities, recognizing hard work and dedication
      - Comprehensive benefits package from day one, including medical, dental, vision, and life insurance
      - 401k plan with a generous company match and additional annual contributions for secure financial future
      - Emphasis on work/life balance, promoting a schedule that allows time for personal life
      - Opportunities for advancement and professional growth within a supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Provide technical support for sales, installers, specifiers, and end users regarding insulation products
      - Conduct thermal performance calculations to ensure compliance with energy efficiency standards
      - Create and update project documentation, including drawings and specifications
      - Monitor and respond to inquiries from internal sales, distributors, contractors, and design professionals
      - Collaborate with compliance and quality teams to address customer complaints and warranty issues

      What is Required (Qualifications):
      - Associate's degree or certification in drafting, architecture, engineering, or a related field
      - 2 to 3 years of prior experience in a related position
      - Proficiency in computer-aided design (CAD) software, such as AutoCAD
      - Strong communication and interpersonal skills, with proven problem-solving abilities
      - Effective time management skills to prioritize and complete tasks

      How to Stand Out (Preferred Qualifications):
      - Familiarity with building codes, industry standards, and compliance procedures
      - Experience using Microsoft Office Suite for standard business applications
      - Ability to maintain confidentiality and document records accurately
      - Adaptability to shifting priorities and effective communication skills
      - Demonstrated perseverance and strong work ethic in achieving goals

      #InsulationManufacturing #TechnicalSupport #CareerGrowth #CompetitiveCompensation #WorkLifeBalance

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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