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Technical Support Specialist
PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time
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Job Description
- Req#: 1861
Employer Industry: Insulation Manufacturing
Why consider this job opportunity:
- Competitive compensation with bonus opportunities, recognizing hard work and dedication
- Comprehensive benefits package from day one, including medical, dental, vision, and life insurance
- 401k plan with a generous company match and additional annual contributions for secure financial future
- Emphasis on work/life balance, promoting a schedule that allows time for personal life
- Opportunities for advancement and professional growth within a supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Provide technical support for sales, installers, specifiers, and end users regarding insulation products
- Conduct thermal performance calculations to ensure compliance with energy efficiency standards
- Create and update project documentation, including drawings and specifications
- Monitor and respond to inquiries from internal sales, distributors, contractors, and design professionals
- Collaborate with compliance and quality teams to address customer complaints and warranty issues
What is Required (Qualifications):
- Associate's degree or certification in drafting, architecture, engineering, or a related field
- 2 to 3 years of prior experience in a related position
- Proficiency in computer-aided design (CAD) software, such as AutoCAD
- Strong communication and interpersonal skills, with proven problem-solving abilities
- Effective time management skills to prioritize and complete tasks
How to Stand Out (Preferred Qualifications):
- Familiarity with building codes, industry standards, and compliance procedures
- Experience using Microsoft Office Suite for standard business applications
- Ability to maintain confidentiality and document records accurately
- Adaptability to shifting priorities and effective communication skills
- Demonstrated perseverance and strong work ethic in achieving goals
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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