Employer Industry: Medical Supply and Equipment

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive benefits package, including health and well-being options, financial fitness programs, and paid time off
- Supportive and collaborative work environment
- Training period of up to 6 weeks to ensure comprehensive onboarding
- Chance to work in a diverse and inclusive company culture

What to Expect (Job Responsibilities):
- Diagnose and resolve basic problems using documented procedures and checklists
- Enter call data into a tracking system for tracking and reporting purposes
- Escalate problems to higher-level technical support professionals when necessary
- Provide support for customers ordering products through the employer's website
- Maintain excellent customer service and communication throughout the incident resolution process

What is Required (Qualifications):
- Strong commitment to providing excellent customer service
- Experience assisting customers with web-based ordering
- Proficiency in using multiple web browsers (e.g., Edge, Chrome)
- Strong competence within a Windows & MS Office environment
- Proven ability to work effectively within a team environment

How to Stand Out (Preferred Qualifications):
- Excellent verbal communication skills
- Ability to problem-solve and investigate issues with minimal information
- Previous experience in a fast-paced corporate environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.