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Job Description
- Req#: 25-08747
- Documentation Development:
- Translate complex technical information related to the Alfabet application into clear, user-friendly documentation.
- Create and maintain various documentation types, including policies, procedures, user manuals, training materials, job aids, and quick reference guides.
- Ensure all documentation complies with PG&E GDI (Guidance Document Initiative) standards.
- Project Management:
- Develop task analyses and documentation plans to establish project goals, content, parameters, and deadlines for the Alfabet upgrade.
- Manage documentation projects, tracking deliverables, schedules, and resource requirements.
- Collaboration and Consultation:
- Work closely with subject matter experts to gather information and develop accurate document content.
- Provide operational consulting for document/content development related to the Alfabet application.
- Design, develop, and manage SharePoint sites for policies and procedures specific to Alfabet.
- Quality Assurance:
- Ensure the technical accuracy, quality, and business compliance of all documentation.
- Produce final documents and maintain document systems.
- Training and Support:
- Develop training materials and resources to support the Alfabet upgrade.
- Create Word, Excel, and PowerPoint templates, as well as graphics such as flowcharts and organization charts. Qualifications:
- Education:
- BA/BS in English, Technical Writing, or a related field, or equivalent work experience.
- Experience:
- Minimum of 6 years of related work experience in technical writing.
- Proven experience in content management, process improvement, and project management in the development of a wide range of business documentation deliverables.
- Skills and Competencies:
- Advanced knowledge and application of documentation technologies and processes.
- Strong written and oral communication skills.
- Proficiency in the use of MS Office and SharePoint.
- Ability to work independently and as part of a team.
- Demonstrated ability to lead project teams.
Key Responsibilities:- Documentation Development:
About the company
Metasys Technologies, Inc. (MTI) was founded in 2000 with the mission to provide best-in-class business and technology solutions to help companies win in the global marketplace. Starting with an initial focus on professional staffing and IT consulting,...