Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $48.14/hour
- Highly competitive total rewards package including 401K matching, health benefits, employee stock options, and paid time off
- Opportunity to work in a supportive and responsive leadership environment
- Engage in meaningful projects with cutting-edge technology
- Chance to make a real impact within a company that values workplace equality and community involvement

What to Expect (Job Responsibilities):
- Provide Tier 2 support for end-user computing devices for internal employees and contingent workers
- Respond to incidents and requests within a ticketing system, ensuring timely resolution
- Deploy and troubleshoot end-user computing devices including laptops, desktops, and printers
- Install, configure, and troubleshoot both Windows and MAC operating systems
- Maintain high standards of customer service while adhering to service management principles

What is Required (Qualifications):
- Must be able to work 100% from a corporate office 5 days a week
- 2+ years of Tech Support experience, including support for Windows and Mac
- Experience with workstation setup, conference room support, and networking
- Proficient in managing Microsoft Active Directory Domains, Microsoft Office, and corporate networks
- Strong communication skills

How to Stand Out (Preferred Qualifications):
- Working knowledge of various Windows OS and hardware for PC environments
- An associate degree, Certificate, or Boot Camp in Computer Science or a related field

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