Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $22.05 per hour based on experience
- Four different health care plans to choose from
- Professional development opportunities including tuition reimbursement and student loan repayment for nurses
- Attendance PTO – earn extra PTO monthly for good attendance
- Gym membership reimbursement and partner discounts
- Supportive and collaborative work environment that encourages personal and professional growth

What to Expect (Job Responsibilities):
- Provide helpdesk field services, including supporting and troubleshooting onsite issues with Windows OS, printer hardware, computer hardware, desk phones, and AV equipment
- Manage helpdesk responsibilities, including answering phones, resolving phone-based helpdesk tickets, and tracking work progress
- Deploy equipment by entering inventory changes, preparing/imaging new equipment, and providing general training to team members
- Maintain an accurate inventory of all technology assets, including desktops, laptops, monitors, cell phones, and software keys
- Repair equipment as necessary and manage equipment disposals

What is Required (Qualifications):
- STAR mentality (Selfless, Tough, Accountable, Respectful)
- Associate's degree or equivalent experience preferred
- Minimum of two years of experience working with personal computers in a networked environment, including hardware and software troubleshooting and repairs

How to Stand Out (Preferred Qualifications):
- Experience in a helpdesk or technical support role
- Familiarity with inventory management systems
- Knowledge of AV equipment troubleshooting
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team

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