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Technology Support Specialist


Pay$22.00 - $27.00 / hour
LocationBoston/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: CLJymql2ukNW
      Employer Industry: Technology Support

      Why Consider this Job Opportunity:
      - Salary up to $27/hour
      - Opportunity for career advancement and growth within the organization
      - Competitive wages and benefits package
      - Supportive work-from-home environment
      - Chance to work with a team of supportive colleagues
      - Learn new technical skills and assist in training others

      What to Expect (Job Responsibilities):
      - Provide instant triage and remote troubleshooting support for end-users with home technology challenges
      - Assess urgency and provide solutions in the moment
      - Document issues and steps taken to diagnose and resolve problems
      - Assist in training others as you become more comfortable in the role

      What is Required (Qualifications):
      - Basic experience and/or working knowledge of AV systems and smart-home technology
      - Genuine passion for problem-solving
      - Excellent communication and customer service skills
      - Ability to make quick, appropriate decisions
      - Self-starter mentality and ability to work independently

      How to Stand Out (Preferred Qualifications):
      - At least basic experience in integrated technology systems
      - Eagerness to learn and aptitude for acquiring new technical skills

      #TechnologySupport #RemoteWork #CareerGrowth #CompetitivePay #TrainingOpportunity

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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