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Technology Support Specialist
Pay$22.00 - $27.00 / hour
LocationBoston/Massachusetts
Employment typeFull-Time
This job is now closed
Job Description
- Req#: CLJymql2ukNW
Employer Industry: Technology Support
Why Consider this Job Opportunity:
- Salary up to $27/hour
- Opportunity for career advancement and growth within the organization
- Competitive wages and benefits package
- Supportive work-from-home environment
- Chance to work with a team of supportive colleagues
- Learn new technical skills and assist in training others
What to Expect (Job Responsibilities):
- Provide instant triage and remote troubleshooting support for end-users with home technology challenges
- Assess urgency and provide solutions in the moment
- Document issues and steps taken to diagnose and resolve problems
- Assist in training others as you become more comfortable in the role
What is Required (Qualifications):
- Basic experience and/or working knowledge of AV systems and smart-home technology
- Genuine passion for problem-solving
- Excellent communication and customer service skills
- Ability to make quick, appropriate decisions
- Self-starter mentality and ability to work independently
How to Stand Out (Preferred Qualifications):
- At least basic experience in integrated technology systems
- Eagerness to learn and aptitude for acquiring new technical skills
#TechnologySupport #RemoteWork #CareerGrowth #CompetitivePay #TrainingOpportunity
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