Manchester (Salford Quays M50 3SP)

£24,000 basic salary + monthly paid commission & £500 paid on passing probation

OTE - £30,000* with top performers earning over £35K**

Permanent Contract - Full Time 37.5 Hours per week (Monday-Friday)

Hybrid home and office working options available once signed off - This is not a full time remote working position.

*Bupa operates a four-month training period for new starters. During this time you will be eligible for a discretionary monthly sales incentive support payment of £500** (before tax and insurance.)
** Based on earnings made by the top ten percent of full-time agents between January and April 2022.

Terms & Conditions apply, further details of the sales incentive support payments will be provided during your induction

JOIN OUR HEALTHCARE HEROES

Bupa is the UK’s biggest health insurance provider and official Healthcare Partner to Paralympics GB. We are a family of thousands and growing. Brave, committed and compassionate people, all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world .

We have no shareholders to answer to; our customers are our sole focus. And we reinvest our profits into providing them with better healthcare, now and in the future.

Why Bupa?

Whether you’ve found your feet or are discovering a new path, welcome to a place that celebrates you. This isn’t where you've been, this is where you're going.

At Bupa, you’ll be a part of a supportive, fun, social team. As well as making a huge difference to people’s lives, you can expect great benefits in return, and lots of opportunities to grow.

As an Inbound Sales Advisor you’ll enjoy an attractive range of benefits, including:

• 25 days’ holiday, increasing through length of service, with the option to buy or sell

• Bupa health insurance

• An enhanced pension plan with up to 12% employer contributions and life insurance. (Bupa will double your pension contribution)

• Various other benefits and online discounts

• Free local parking and access to a season ticket loan for public transport.

Your role

As an Inbound Sales Advisor, working out of our state-of-the-art Salford Quays offices, you’ll take calls from people who are thinking of joining Bupa, and help them to choose the best healthcare cover for them.

That means you’ll be the ears and voice of Bupa, a font of all knowledge, and a proud advocate too. As well as talking about our products, you’ll explain the benefits of good health and wellbeing, and you’ll have the confidence to upsell.

After two years in our Customer Service Centre, you can move into other areas of our business, if you have a willingness to learn and grow.

What you’ll do

• Take calls from potential customers, guiding them through our products and helping them find the right level of healthcare cover for them
• Deliver amazing customer service, making sure each caller has a great experience whether it’s the first or last call of the day
• Switch seamlessly between different systems to find and give customers the information they need as quickly as possible
• Maintain high professional standards at all times and abide by all regulatory requirements

What you’ll bring

A successful Inbound Sales Advisor will need:

• Sales experience in a target driven, customer focused role
• Great listening and communication skills with the ability to respond with empathy
• The ability to think on your feet and bounce back if you don’t get a sale
• Strong enough IT skills to move quickly between systems
• A passion for hitting targets and earning commission

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process, to anyone that needs them.