Job Description Summary

The Territory Loss Prevention Manager (TLPM) develops and implements the Loss Prevention strategy for Multi Districts across assigned Territories. The TLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance. In addition, the TLPM is responsible for the selection, ongoing development and talent management of exempt Loss Prevention associates across their assigned Territories. The District Loss Prevention Manager team within assigned Territories report into the TLPM

Job Description

ACCOUNTABILITIES

SHORTAGE AND OPERATIONAL CONTROLS

• Lead team of DLPMs to analyze financial results, shrink data, operational assessments and Loss Prevention metrics to identify trends and develop team strategies to improve execution

• Lead DLPMs and cross-functional partners to conduct high shrink investigation to develop root cause of loss and develop solutions that prevent recurrence

• Develops and implements effective operational strategies to drive profitability

• Maintains a high level of communication with business partners to minimize business interruptions and potential liability

• Maintains a strong partnership with the Territory and District Managers to ensure execution of all operational efficiencies, company programs and Kohl's policies

• Conduct store/market visits as needed to ensure implementation of Loss Prevention and store best practices, challenge down trending and up trending stores and address issues by location

TALENT MANAGEMENT

• Responsible for the recruitment, hiring and retention of exempt level Loss Prevention team within assigned Territories.

• Manages District Loss Prevention Managers and indirectly manages Store Loss Prevention Associates

• Responsible for ensuring their team completes the required onboarding training curriculum for their position

• Conducts talent sessions in partnership with Human Resources to effectively assess promotability and development opportunities of team members

• Maintains succession planning of talent to support Kohl's growth

THEFT DETERRENCE AND RESOLUTION

• Ensures that all internal and external investigations are completed in manner that complies with all corporate and legal standards

• Appears as a representative of Kohl's in various legal proceedings

• Supports investigative efforts into policy violations, business abuse and safety and or HR issues as needed

• Ensures physical security functions and controls are in place to ensure protection of Kohl's assets

• Evaluates and recommends deterrence programs and tools based on market and industry trends

OTHER DUTIES

• Perform other duties as assigned by Senior Vice President of Loss Prevention and/or Corporate Loss Prevention

• Professionally negotiates and executes agreements with, attorneys, customers, court systems and other governmental agencies as needed

• Maintains customer service and customer friendly culture

• Inspires and leads by example exemplifying Kohl's vision and strategic initiatives

MANAGEMENT

• Manages direct reports, systems and projects to achieve unit goals in accordance with Kohl's policies and practices

• Prepares and analyze unit plans and reports

• Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area

• Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications

• Develops team through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

REQUIRED

• Strong time management, communication, presentation and interpersonal skills

• Multiple years of progressive Loss Prevention experience at the multi-store level to include experience leading multi-store teams

• Adheres to Kohl's policies and procedures and maintains high ethical standards

• Ability to travel stores within assigned area and maneuver around sales floors, stock rooms and offices

• Frequent travel, which includes overnight stays are required

PREFERRED

• Previous budgetary responsibility

• Maintain attendance according to Kohl's standards

• Strong leadership, teamwork, operational and analytical skills