Employer Industry: Moving and Storage Services

Why consider this job opportunity:
- Paid on-the-job training provided
- Comprehensive benefits package including full medical coverage, dental, and vision plans
- Opportunities for career advancement and stability within the organization
- Tuition reimbursement program and free online courses for personal and professional development
- Access to a new indoor fitness gym and gym reimbursement program
- Paid holidays, vacation, and sick days, along with an Employee Stock Ownership Plan (ESOP)

What to Expect (Job Responsibilities):
- Provide technical support to U-Haul affiliates and end users regarding the WebSelfStorage application
- Maintain a comprehensive understanding of the WebSelfStorage application to identify operational issues
- Educate U-Haul affiliates about the WebSelfStorage application and their business workflows
- Document troubleshooting efforts and escalate issues as necessary
- Maintain detailed and up-to-date notes on all affiliate tickets and manage customer interactions professionally

What is Required (Qualifications):
- At least 1 to 2 years of technical support or call center experience related to the area of assignment
- Strong customer service skills with a positive attitude towards helping business affiliates
- Excellent verbal and written communication skills
- Ability to type a minimum of 30 words per minute and articulate information clearly
- Flexibility to work multiple shifts, including weekends and rotating holidays

How to Stand Out (Preferred Qualifications):
- Experience in a technology-driven customer service role
- Strong analytical and problem-solving skills
- Familiarity with computer software and troubleshooting techniques
- Ability to manage stressful situations effectively
- Prior experience working in a team-oriented environment

#MovingServices #CustomerSupport #CareerGrowth #HealthBenefits #TechnicalSupport

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