Job Description

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!

BASIC RESPONSIBILITIES
Greet and direct visitors, as well as answer and direct incoming calls. Maintain the pleasant atmosphere and appearance of the reception area.

TYPICAL DUTIES
Greets members, realtors, runners and visitors entering the department.

Answers all incoming calls to the department.

Maintains a ledger for all pick up checks.

Receives the intake of contracts, earnest money, and option money checks.

Opens orders on Ramquest software and prepares all folders for individual files.

Makes sure all checks are deposited accurately through RDC.

Issues all resale and other lender policies.

Records documents for public record.

Mails recorded release of liens to sellers once received by mail.

Mails or sends, through courier service, all attorney and surveyor checks

Answers questions about the organization; i.e. company address, directions and other information.

Determines the nature of business and announces visitors to the appropriate personnel.

Maintains appointment calendar.

Takes payment for services and products.

Receives and sorts mail.

Responsible for maintenance of office equipment and assists staff with use of equipment.

Sends faxes and retrieves and routes incoming faxes.

Creates memos, correspondence, reports and other documents as necessary.

Orders, receives and maintains office supplies.

Assists with the “ditching” and destruction of all files once all necessary documents have been imaged.

Performs other clerical duties as needed, such as filing, photocopying and scanning.

Maintains and understanding of title insurance requirements and guidelines in Texas and stays current on changing rules and requirements imposed by Texas Department of Insurance.

Attends team meetings to stay abreast of new processes, improvements, and training as needed.

Maintain and understand compliance to ensure that work complies with Prosperus and GECU’s established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).

Other duties that may be assigned or required in connection with the general operation of the credit union.

Requirements

CRITICAL KNOWLEDGE, SKILL AND EDUCATIONAL REQUIREMENTS
Associates degree preferred and a minimum of 1 year title and closing services experience.

Obtain Escrow Officer License within the first 6 months in position.

Motivated, energetic, and positive team player.

Project a professional image and neat appearance.

Proficiency in Microsoft Office (Outlook, Excel and Word), phone systems and office equipment.

Knowledge of client-based systems.

Attention to detail.

Excellent verbal, written and interpersonal skills.

Ability to problem solve and multi-task in a fast-paced environment.

Requires sitting for the majority of the day, lifting up to 35 pounds, bending, squatting, twisting and kneeling occasionally; reaching above and below shoulder level frequently.

PRIMARY RESPONSIBILITY
Providing quality service is the primary responsibility of this position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.

Required Availability: Monday-Friday 8:00 am- 5:00pm

This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application. All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.

Location

Prosperus Title Office, El Paso, TX

Salary Information

$15.75-$20.61 per hour