The purpose of the TL Tech Level I is to service, maintain, repair, and or perform modifications to the computerized and related components of the Tribal Lottery electronic gaming machines.

MINIMUM REQUIREMENTS:

High School Diploma or GED equivalent is required. Minimum of two years of technical/ mechanical experience and/or training in a related field is required. Technical degree is preferred and previous gaming experience is preferred. Additional education/experience may substitute for the minimum requirements of the position.

COMPETENCIES (KNOWLEDGE, SKILLS, AND ABILITIES):

• Knowledge of: service, maintenance, repair, and modification of computerized equipment components; understanding of gaming devices; general machine repair, power supply repair, and board level CPU repair; machine installation; networking; and casino and department policies and procedures.
• Skills in: troubleshooting; customer service; communication; and use and operation of a wide scope of tools and equipment used to service and maintain gaming products and devices.
• Ability to: learn, service, maintain, repair, troubleshoot, diagnose, and modify all gaming products; assist in the set and configuration of gaming products and components; communicate effectively verbally and in writing; follow and understand manufacturer’s instructions and established procedures; keep accurate and detailed records of work performed, equipment installed or destroyed; and change out components on all gaming products.

Additional Requirements:

• Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

Qualifications

Licenses & Certifications

Preferred

OSHA Training