Employer Industry: Financial Market Infrastructure

Why Consider this Job Opportunity:
- Fair and competitive salary and incentive compensation packages with an upside for overachievement
- Generous paid time off, including vacation, personal days, sick days, and annual community service days
- Flexible, hybrid work environment, where you choose where and how you work
- Health, dental, and vision benefits, including access to telemedicine and mental health services
- 2:1 401(k) match, up to 8% match immediately upon hire
- Discounted Employee Stock Purchase Plan

What to Expect (Job Responsibilities):
- Provide customers and sales support and training related to platform behavior, order processing behavior, market structure, and feature/functions
- Perform daily system checks and periodically review audit logs to verify system changes
- Provide exchange platform support including equity listing process management
- Liaise with business associates, customers, and software engineers to define and design new features and functions
- Utilize SQL to conduct data mining against databases, a UNIX shell to examine log files, or Cboe proprietary tools in support of gathering and analyzing data

What is Required (Qualifications):
- High School Diploma, GED, Trade, Technical or Vocational School
- Bachelor’s Degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline
- FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses or ability to obtain within first 8 months of service required
- At least 3-5 years’ experience in a security-related or technical support position
- At least 2+ years with UNIX Shell

How to Stand Out (Preferred Qualifications):
- At least 2+ years with SQL
- At least 2+ years with Agile Development Methodology
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

#FinancialMarketInfrastructure #CustomerSupport #CareerDevelopment #CompetitivePay #WorkLifeBalance

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