Training Manager

The Training Manager takes on a mix of challenging roles, leading the way in developing and delivering top-notch training for all our employees across the company. They handle everything from leadership and management to administrative tasks with a professional touch.

What You’ll Do:

• Your primary role is to lead a team that includes supervisors, administrative staff, instructional designers and training specialists both locally and remotely across multiple markets.

• You should be in regular contact with individuals at all levels of the organization on a variety of learning and development issues in an effort to enable business performance.

• You will lead professional skills improvement, soft-skills training, and technical training programs on an organization-wide basis for our business units.

• You will work on the design and presentation of training

• You will develop and manage our learning platforms

• You will collaborate with senior leadership across the organization.

• A key part of this role will be to direct and manage cross-functional committees and supervise the design and implementation of their training programs with the intent of promoting improved member service and workforce performance through professional development and interdepartmental business process improvements.

• You’ll be involved with regularly making decisions involving the direction of major projects, implementing plans that affect the strategic direction of assigned projects.

What You’ll Need:

• B.A. in Human Resources, Organizational Development, Training or Insurance or equivalent combination of work experience and education required. MA/MBA preferred.

• To thrive in this role, you will have experience working in a multi-state environment, with learners in numerous geographies and time zones.

• Experience in developing a training curriculum and multiple content areas for a multi- state audience, with a high degree collaboration with multi-state team members.

• Certificates from ATD or similar organizations preferred.

• Insurance related professional designations preferred.

• SHRM-SCP/ SPHR preferred.

• 3+ years in administering learning and development programs.

• 3+ years in managing employees and/or supervisors.

• 3+ years in Instructional Design.

• Instructional Design certifications a plus.

• Proven skills in project management.

• LMS knowledge.

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The starting pay range for this position is:

$104,400.00 - $139,200.00

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.