NHS
Transport Manager NEPTS
This job is now closed
Job Description
- Req#: C9196-25-0623?language=en&page=831&sort=publicationDateDesc
- Ensuring that the GSTT patient transport fleet and equipment is fully maintained and complies with all legal and regulatory requirements
- Ensuring that all Ambulance Care Assistants (ACAs) and Emergency Care Assistants (ECAs) are compliant with all training obligations and Trust policies.
- To manage the community and GSTT patient transport providing a high quality service ensuring that KPI standards are met and good relationships are established with the service users.
- To manage the accumulation and analysis of all accidents and incidents occurring to Trust vehicles, including the resulting incidents to colleagues, patients or third parties and managing action or claims in response to these accidents or incidents.
- Take full responsibility for the internal ambulance fleet to ensure that the Trust always has in place a robust and efficient service that is highly flexible and able to cope with changing demands.
- Educated to master's level or equivalent knowledge, skills and experience.
- Formal training in transport and logistics to evidence/ensure continuous professional development.
- HGV/PSV CPC holder
- Evidence of significant previous experience of working in a leadership role delivering effective patient transport services across a large complex organisation.
- Proven experience of staff management including recruitment, retention, appraisal, absence management and disciplinary management.
- Proven experience of fleet and vehicle management - including legal requirements and industry standards.
- Strong budgetary knowledge and management.
- Demonstratable recent or current management experience within NEPTS at the same or similar level.
- Expert knowledge of NEPTS operations.
- Strong organisational skills to include planning, implementing and managing projects/initiatives with a high level of autonomy.
- Understanding and track record of successful change and project management.
- Effective people and project management skills.
- Educated to master's level or equivalent knowledge, skills and experience.
- Formal training in transport and logistics to evidence/ensure continuous professional development.
- HGV/PSV CPC holder
- Evidence of significant previous experience of working in a leadership role delivering effective patient transport services across a large complex organisation.
- Proven experience of staff management including recruitment, retention, appraisal, absence management and disciplinary management.
- Proven experience of fleet and vehicle management - including legal requirements and industry standards.
- Strong budgetary knowledge and management.
- Demonstratable recent or current management experience within NEPTS at the same or similar level.
- Expert knowledge of NEPTS operations.
- Strong organisational skills to include planning, implementing and managing projects/initiatives with a high level of autonomy.
- Understanding and track record of successful change and project management.
- Effective people and project management skills.
Job summary
We are looking for a highly motivated and experienced NEPTS Transport Manager to join the busy 24/7 Non-Emergency Patient Transport Service (NEPTS) at Guy's and St Thomas'.
The post holder will be responsible for for delivering a high quality resource and ensuring the smooth running of the Transport Department. Their primary role is to ensure the deployment of the required operational resource across the Guy's and St Thomas' Non-Emergency Patient Transport Service (NEPTS) and ensuring compliance with all regulatory and mandatory legal regulations and Trust Policies.
NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport due to their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to our Trust sites in South East London, or patients being discharged from our South East London locations to anywhere in mainland UK.
Main duties of the job
The specific core responsibility of the post holder will be:
About us
Our patient transport service is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. We provide the service to the Guys and St Thomas's sites including Renal and cancer services.
We are a large busy and friendly team with our own in-house transport team. We support each other and constantly strive to look for improvements in making our service the best it can possibly be for patients. We are part of the ISO9001 standards and with the processes we have in place our yearly external audits have enabled us to achieve positive results.
Date posted
08 April 2025
Pay scheme
Agenda for change
Band
Band 7
Salary
£54,320 to £60,981 a year per annum incl. HCA (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
196-ESS1537-Y
Job locations
Patient Transport Hub
Mandela Way
London
SE1 5SS
Job descriptionJob description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Patient Transport Hub
Mandela Way
London
SE1 5SS
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Patient Transport Hub
Mandela Way
London
SE1 5SS
Employer's website
https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.