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Travel Administrative Assistant
PayCompetitive
LocationSacramento/California
Employment typePart-Time
This job is now closed
Job Description
- Req#: e3NVXUcAUA36
Employer Industry: Travel Services
Why consider this job opportunity:
- Opportunity for a flexible work schedule and environment
- Ability to work remotely from home
- Minimal supervision required, promoting independence
- Engage with a diverse range of customers through various communication channels
- Chance to develop strong customer service skills in a dynamic setting
What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, and social media to address their questions or concerns
- Calmly resolve and de-escalate customer issues as needed
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and process payments
- Track all call-related information for reporting purposes
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Proficiency in PC operation and navigation
- Excellent oral and written communication skills
- Ability to work in a fast-paced and constantly changing environment
How to Stand Out (Preferred Qualifications):
- Strong listening skills
- Ability to remain composed and objective during customer interactions
#TravelServices #CustomerService #RemoteWork #FlexibleSchedule #CareerOpportunity
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