Job Summary

The Travel & Expense Manager plays an integral role of support of the daily operations and activities of Procurement Services, including Travel and Expense and the Purchasing Card program. Utilizes industry standards and best practices to ensure processes strongly aligned with Drexel’s mission and Procurement’s success goals that will enhance the P-Card and Travel related experience. The successful candidate will lead and manage the Travel and P-Card team to ensure team and individual performance levels consistently meet or exceed the needs of faculty, professional staff, and the campus community.

Accounts Payable and Procurement Services ensures that our institutional practices around business, workforce, and community engagement create access and opportunity for our neighbors and all Philadelphians in a way that is genuinely anti-racist and fair; stands as a model for other anchor institutions to fully live up to their potential to create equitable communities; establishes procurement and purchasing practices that cultivate the success of a dynamic urban university; builds collaborative relationships to provide efficient buying methods, training programs, and customer service and support; works hard to maintain accountability for the effective stewardship of all purchasing practices; and aligns Drexel with best practices in institutional sustainability and leads Drexel’s full participation in climate problem solving. The department, collectively and individually, holds itself to the highest standards of integrity, professional respect, empathy, communication, customer service, and dedication to the University.

Essential Functions

• Responsible for the overall supervision and effectiveness of the P-Card and Travel & Expense Team. Organize, plan and direct daily activities and operations. Engage and evaluate team members; oversee the creation and execution of individualized professional development plans and provide on-going professional development and functional training. Conduct frequent performance feedback sessions with team to develop consistent quality work standards and output.
• Act as the functional system administrator for the JPMC and Concur systems, understanding the configuration and features of the system in detail and collaborate with the Systems Administration team on upgrades and testing; Apply understanding of system and transactions workflow, demonstrating effective controls and policies, and ensuring continuous knowledge of key controls; Monitor the automated import and export processes, coordinate with the Systems Administration teams in solving integration issues and resolving errors; adding, editing or removing configurable options as requested; Respond to internal business user requests for assistance with issues related to application functions and resolve issues; Understand business requirements in order to best configure the system and exceed end user expectations.
• Responsible for the management of the Travel program, including but not limited to policy and procedure, travel expense and travel advances. Ensure the Travel program complies with University, local, state and federal policies in all aspects of the program. Identify process improvements and evaluate expansion opportunities that provide financial benefit to the university. Responsible for delivery of appropriate training across the University.
• Responsible for the management of the Purchasing Card Program; Ensure compliance with control standards, internal procedures, and audit requirements; Assist in information gathering for audit and measurement reporting purposes. Responsible for delivery of appropriate training across the University.
• Provide high level of audit oversight ensuring compliance with all University policies, procedures and guidelines for the Travel and Purchasing Card Programs.
• Provide excellent customer service to internal and external customers, community, and suppliers.
• As appointed by the Executive Director, Systems Administration, Audit, and Training represent the department and division on committees and initiatives.
• Perform ad hoc assignments as required by the AVP, Systems Administration, Audit, and Training.
• Other duties as assigned.

Required Qualifications

• Bachelor's degree in accounting, finance, supply chain, business, public administrator or a related field from accredited college or university or Equivalent
• 5 to 7 years office work experience in procurement services.
• 3 years of relevant supervisory experience.
• Candidate must possess and demonstrate critical thinking skills and be able to work independently with little direction at times. Strong problem-solving and process improvement skills are imperative.
• Considerable knowledge of financial, T&E and e-procurement systems; and strong proficiency with Microsoft Suite.
• Strong knowledge of purchasing and payables processes, policies and systems, Higher Ed preferred.
• Ability to communicate clearly and effectively, both verbal and written. Results-oriented approach with a strong initiative to succeed.
• Proven ability to multitask, prioritize, and schedule assigned duties; and ability to work both as an independent contributor and collaborate as part of a team in the fulfillment of joint objectives.
• Knowledgeable of best practices and current trends in procurement, PCard, travel, and related business areas.
• Demonstrated success in working across functional and business groups to achieve results. Ability to build and maintain strong collaborative working relationships with internal and external parties.
• Must possess strong customer service and professional communication skills.

Physical Demands

• Typically sitting at a desk/table
• Lifting demands ≤ 25lbs

Location

• University City – Philadelphia, PA

Additional Information

This position is classified as Exempt, grade L. Compensation for this grade ranges from $62,630.00 to $93,950.00 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework.

For information about benefits, please review Drexel’s Benefits Brochure.

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.