Be a part of something truly special! Join the pre-opening team of Four Seasons Cabo San Lucas at Cabo Del Sol as Travel Industry Sales Manager. On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences, Amenities will include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse. The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people. It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.

Target Hire Date: Oct 2023

The management level for this position is:

Operations – Assistant Department Head

Based on property at our resort in Mexico or in a key feeder market with strong client base.

The role of the Travel Industry Sales Manager

Responsible for communicating industry trends, business practices, and market opportunities. Develop the assigned markets for hotels with the main focus of capturing and growing market share from high-end leisure agencies and Preferred Partners. Revenue generation from Travel Industry accounts is the key focus of this position.

Knowledge and Skills

• College education in Hospitality preferred
• Minimum of 5 years of luxury hotel sales experience (preferably in travel industry)
• Excellent reading, writing & oral proficiency in the English and Spanish language. Proven interpersonal skills with a track record of successful client interactions
• Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Cvent, Delphi, Internet and Opera
• Great organizational skills
• Attention to detail
• Able to negotiate, organize, delegate & work under pressure
• Ability to travel as needed to prospect and secure business for the hotel
• Ability to work flexible hours and weekends as needed to work with clients and events
• Knowledge and professional use of social media as a tool to support business development
• Able to work effectively under pressure and handle several projects/deadlines
• Able to multitask and prioritize workload and projects simultaneously and efficiently
• Able to travel for client meetings, events, trade shows, and hotel visits

Essential Functions

• Produce established room revenue goal from set group of Travel Industry accounts
• Travel to cities within market to see clients, to various Four Seasons corporate events, to tradeshows, and to hotels and resorts to conduct site inspections and Fam trip
• Create and maintain meaningful relationships within the designated markets for all relevant clients
• Develop individual accounts using information provided by sources such as, but not limited to, WSO, Front Office, regular guests, media, industry contacts and market intelligence
• Identify and execute educational opportunities for Travel Industry advisors
• Research new market opportunities and develop strategies to penetrate organizations likely to produce business for the hotels
• Promote Advisor ID/PP advisors to grow revenues to targeted agents and increase PP agency revenues
• Entertain potential and existing clients in market as appropriate and within an assigned budget, including weekends, as and when required or appropriate
• Develop accounts by planning and conducting sales
• Conduct webinars, sales presentations, Fam trips and site inspections, and solicit new business
• Create meaningful connections with customers
• Conduct site experiences at our hotels when on property, to generate revenues and strengthen relationships
• Participate in FS Corporate sales events and tradeshows
• Keep up to date with all relevant operational updates at each hotel to support promoting the hotels within the market
• Submit expense reports, pre and post trip reports on timely basis
• Handle all incoming correspondence by accounts/clients
• Maintain up-to-date records of account base performance and regularly review and forecast
• Research and compile accurate and appropriate mailing lists and e-mail databases
• Prepare and report on statistics useful to our sales efforts including nationality, guest origin, booking sources, etc.

What to Expect:

• Be part of a caring team with a family spirit
• Have opportunities to build a successful career with global potential
• Work in a diverse and challenging environment and engage with the leadership team
• Be recognized for your accomplishments

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site: www.fourseasons.com

Our Careers: Four Seasons Careers (myworkdayjobs.com)

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsJobs

Twitter: https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!