Employer Industry: Cruise Line

Why Consider this Job Opportunity:
- Hourly pay up to $17.00 plus sale-driven bonuses
- Bonus opportunity of $250.00 for the first two months upon successful completion of training
- Comprehensive benefits package including health benefits, 401(k), and employee stock purchase plan
- Training and professional development opportunities
- Cruise and travel privileges for you and your family
- Rewards and incentives for meeting performance metrics

What to Expect (Job Responsibilities):
- Take inbound calls from Travel Agents (and direct guests, when applicable) and use professional sales techniques to make reservations and enhance guest's experience
- Communicate with guests, Travel Advisors, and internal employees regarding cruise vacation reservations
- Respond to callers' needs, questions, and requests with attention to detail and accuracy
- Utilize multiple systems and resources to create and service bookings and provide information
- Meet or exceed department performance metrics and goals while ensuring customer satisfaction

What is Required (Qualifications):
- Bachelor's degree preferred or equivalent combination of education and experience
- 1 year of experience in sales and customer service
- Experience working in a high-volume call center preferred
- Proficiency in computer business applications and reservations systems
- Strong interpersonal and communication skills
- Ability to work independently and be self-motivated
- Organizational skills and ability to handle multitasking and work under pressure

How to Stand Out (Preferred Qualifications):
- Experience in the travel and hospitality industry

Hashtags:
#CruiseLine #TravelSales #CustomerService #CareerOpportunity #Benefits

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