Employer Industry: State Government Services

Why consider this job opportunity:
- Salary up to $29.31 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available up to five days per week
- Comprehensive benefits package including health, dental, and vision insurance
- Generous paid time off, including personal days and holidays
- Professional development programs with reimbursement for education and training

What to Expect (Job Responsibilities):
- Provide customer service to taxpayers through verbal and written communication
- Review and process tax forms and correspondence
- Handle extensive phone and computer work to resolve customer inquiries
- Maintain a safe and appropriate workspace for remote work
- Participate in occasional onsite work as required

What is Required (Qualifications):
- High school diploma or equivalent education
- Minimum one year of experience responding to customer inquiries and resolving problems
- Two years of experience for higher-level positions, including one year as a Treasury Customer Service Representative 6
- Three years of experience for advanced positions, including two years as a Treasury Customer Service Representative 6 or one year as a Treasury Customer Service Representative 7
- Must be able to pass a fingerprint-based background check

How to Stand Out (Preferred Qualifications):
- Experience in a call center environment providing customer service
- Familiarity with business taxes and relevant tax forms
- Proficiency in Microsoft Office applications and customer relationship management software
- Strong written and verbal communication skills

#StateGovernment #CustomerService #RemoteWork #CareerAdvancement #EmployeeBenefits

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