NHS
Triage Administrator
This job is now closed
Job Description
- Req#: A3728-25-0014?language=en&page=76&sort=publicationDateDesc
- Flexible working patterns
- Access to Employee Assistance Program
- Access to the NHS pension
- Five weeks annual leave plus bank holiday
- Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.
- Processing of SARs and Private Medical Requests
- Knowledge of general office procedures and administration
- Solid understanding of Care Navigation and local services
- Experience of using EMIS Web and AccuRx
- Experience of General Practice Reception
- Experience of clinical coding
- Processing of SARs and Private Medical Requests
- Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.
- Processing of SARs and Private Medical Requests
- Knowledge of general office procedures and administration
- Solid understanding of Care Navigation and local services
- Experience of using EMIS Web and AccuRx
- Experience of General Practice Reception
- Experience of clinical coding
- Processing of SARs and Private Medical Requests
Job summary
Hastings & Rother Healthcare have an exciting opportunity to join our Triage Team in two full-time Triage Administrator roles. These positions involve supporting the clinicians in managing the triage process, providing patient feedback, advice and care pathways as instructed. The roles also include a wide range of secretarial and administrative duties. Both positions are full time: one working Tuesday to Friday, and the other Monday to Friday.
You will be an integral part of our dynamic and evolving organisation. Previous experience of working in a busy office environment is required.
Benefits:
Main duties of the job
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
About us
Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.
Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as a Triage Administrator.
We are able to offer an enjoyable working environment, as well as offering opportunities for staff to develop and an opportunity to join the NHS Pension scheme.
Closing Date: 30th April 2025
Interview Date: 8th May 2025 & 9th May 2025
HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.
Date posted
17 April 2025
Pay scheme
Other
Salary
£24,050 to £26,984 a year HRH ordinarily appoint at the bottom of bracket
Contract
Permanent
Working pattern
Full-time
Reference number
A3728-25-0014
Job locations
Marlborough House 19-21
Warrior Square
St. Leonards-on-sea
East Sussex
TN37 6BG
Hastings Old Town Surgery
Rock-a-nore Road
Hastings
East Sussex
TN34 3DW
Churchwood Surgery
Tilebarn Road
St. Leonards-on-sea
East Sussex
TN38 9PA
Job descriptionJob description
Job responsibilities
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
Job responsibilities
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hastings & Rother Healthcare
Address
Marlborough House 19-21
Warrior Square
St. Leonards-on-sea
East Sussex
TN37 6BG
Employer's website
https://hastingsandrother.healthcare/ (Opens in a new tab)
Employer details
Employer name
Hastings & Rother Healthcare
Address
Marlborough House 19-21
Warrior Square
St. Leonards-on-sea
East Sussex
TN37 6BG
Employer's website
https://hastingsandrother.healthcare/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.