Employer Industry: Health Technology Solutions

Why consider this job opportunity:
- Salary up to $20.00 per hour
- Eligible for health, dental, vision, mental health, and other benefits
- Opportunity for career advancement and growth within the organization
- Supportive and inclusive work environment that values diversity
- Chance to make a meaningful impact on member health and wellbeing

What to Expect (Job Responsibilities):
- Efficiently assess and prioritize incoming cases, ensuring urgent matters are addressed promptly
- Review referrals to identify potential high dollar concerns and case management needs
- Create cases and perform accurate data entry in the software systems
- Provide administrative support to assigned nurses and monitor high dollar cases
- Maintain complete and detailed documentation of case information

What is Required (Qualifications):
- Prior experience in customer service and/or a medical background
- Familiarity with insurance and/or claims processes
- Experience in a medical front office or hospital patient intake, medical claims processing, or a related field
- Strong written and verbal communication skills
- Ability to organize, prioritize, and multitask in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Completion of a medical terminology course
- Associate degree in business, management, or a related field
- Knowledge of medical terminology, including ICD-10, CPT, and HCPCS coding
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to make cold calls

#HealthTechnology #CareerOpportunity #CustomerService #DiversityAndInclusion #HealthBenefits

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