Job summary

We have an exciting development opportunity to join the Tukes One Front Door Team as Tukes Social Support Officer .

We are looking for a motivated and enthusiastic individual to join our team and contribute to the innovative work taking place in One Front Door.

You will be working in a motivated, supportive environment, helping people experiencing low mood and/or anxiety with practical social inclusion and employment related matters.

If you have the skills and experience in supporting and empowering individuals to achieve their goals and aspirations, come along and join us at One Front Door where you will make a difference!

Main duties of the job

The role of the Tukes Social Support Officer will play an integral in Navigos One Front Door service provided by TUKES by using your skills experience of mental health services to provide emotional and listening support to people with Mental Health problems.

The Social care support worker, through Tukes One front door Model, will champion Navigos vision of providing support for those struggling with social stresses, which as a result may lead to a misplaced mental health diagnosis. This includes working alongside the dedicated Tukes Social Care Navigator and Carers Assessment Officer.

Your duties will include supporting individuals with poor and enduring mental health, providing them with meaningful occupation of time within Tukes service teams on our Acute sites and Grimsby Garden Centre encompassing health and wellbeing, inspiration, and self care to assist individuals move towards their ultimate goals and aspirations.

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come join us!

Date posted

14 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

B9816-356

Job locations

Navigo House, 3-7 Brighowgate

All Navigo Sites

Grimsby

DN32 0QE

Job description

Job responsibilities

Daily assessment of any new referrals for Tukes support services

Completing 4 weekly reviews either face to face or telephone

Accurate input into spreadsheets and S1 to ensure information around member numbers are current and relevant

Ensure response to calls are recorded and responded to within the given time scales

Liaise with internal teams to promote Meaningful Use of Occupational Time as part of service users care/ development pathway

Ability and flexibility to work in various environments and sites both indoors and outdoors.

Liaising with Leads within the service teams, Green and Blue prescribing team at Grimsby Garden centre, Tukes Navigator Support team including Peer mentors regarding individual cases once pathways are identified.

Attending internal and external meetings and webinars as a representative of the Tukes Team where required

Reporting outcome measures as evidence to assist in the development of the service needs.

Signpost support on Safeguarding if need identified.

Ensure you meet organisational training requirements.

Play an active role in member engagement within the services to ensure aspirations and wellbeing measures are met.

Promote One Front Door Hub activities to TUKES members

Promote internal Group and Activities

Promote Tukes Community membership Support adults who attend Tukes services for meaningful occupation of time

Promote and increase awareness of available social activities and events, and actively promote the service availability.

Providing information on how members can access local mental health services including crisis.

Co-produce, monitor and review recovery with the guidance of the Social prescribing navigator within and between services to ensure service users needs are met.

Promoting relationships with partners for Blue social prescribing e.g., Water Walking, Stand up Paddle boarding (SUP), Open water Swimming, Lakeside/river walks, Marshland trails, River cleaning.

Promoting relationships with partners for Green social prescribing and continuing the progress of existing ones e.g., Horticultural experiences at Grimsby Garden Centre, Walking with WHiSE and Forest foraging.

Encouraging Beneficiaries who will come from a range of groups who often experience mental health challenge, poor physical health, or social isolation, including but not limited to:

oUnemployed

oOlder people (including those with dementias)

oYoung people 16+

oBAME community

oAutism Awareness

oLBTG+ Community

oThose with addictions