• Dispatch Sonographer to the proper geographical where needed
• Knowledge of Same day vs. Scheduled Services.
• Understanding Clients needs for services and how to create customer satisfaction by providing same day service.
• Prioritize STAT Exams as identified by Client and Protocols.
• Prioritize cases for “STAT”, ASAP and PRIORITY homes.
• Communicate and report problems to the Supervisor and respective Field Manager.
• Assist Technologist with a variety of daily needs (directions, case type and client info etc.).
• When required, will assist the customer service representative with the overflow of client orders
• Call facilities to schedule cases for all exams, verifying diagnosis and symptoms and when necessary communicate directions for nursing staff to prep the patient prior to arrival.
• Understand diagnosis codes and Ultrasound study types; coordinate the two to ensure proper technologist is dispatched and patient prepped if necessary.
• Learn Medicare Guidelines (diagnosis, and scheduling guidelines)
• Remain knowledgeable with regards to medical insurances and understand where they may/may not be accepted.
• Verify cases upon completion by technologist.
• Technical issues reported by Technologist to be communicated to Supervisor.
• A thorough understanding of the assigned dispatch area's geography
• Schedule Fixed Physician sites and Prison on a weekly basis. Keep contact list up to date with each fixed site.
• Create work orders based on call or faxed requests
• Fax final report to facility at facility request.

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Job Security : Inspired to perform well by the knowledge that your job is safe

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)