Employer Industry: State Government - Revenue Administration

Why consider this job opportunity:
- Salary of $19.71/hour (annualized at $41,000)
- Comprehensive benefits package including paid time off, military leave, and parental leave
- Opportunities for higher education discounts and tuition reimbursement up to $5,250 per fiscal year
- Work-life balance with options for telework and alternate work schedules
- Participation in a top-ranked retirement system with 100% employer-matched contributions
- Commitment to continuous improvement and professional development

What to Expect (Job Responsibilities):
- Review and investigate unclaimed property claims, advising management on determinations and outcomes
- Research applicable state laws and regulations regarding unclaimed property
- Communicate with claimants and property holders about ownership determinations in a professional manner
- Conduct interviews and investigations to gather information for claim determinations
- Participate in continuous improvement efforts and engage in team effectiveness activities

What is Required (Qualifications):
- Minimum of one year experience with unclaimed property and/or claims/audit-related work
- Basic knowledge of Federal and State laws and regulations regarding unclaimed property
- Effective verbal, written, and active listening skills
- Strong customer service skills and the ability to work in a confidential manner
- Proficient in the use of PC, MS Office Applications, and Google Suite applications

How to Stand Out (Preferred Qualifications):
- Associate's Degree in Business, Public Administration, or a related field
- Knowledge of investigative and research techniques
- Experience with process improvement methodologies such as LEAN concepts

#StateGovernment #RevenueAdministration #ClaimsProcessing #CustomerService #CareerGrowth

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