University of Wisconsin-Madison - Student jobs

University Housing - Student Shift Lead (Various Locations)


PayCompetitive
LocationRemote
Employment typeOther

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  • Job Description

      Req#: 25773

      Department Overview:

      Division of University Housing is committed to demonstrating our Core Values: Care in how we approach people in our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism , focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.

      Anticipated Start Date

      3/17/25

      Anticipated Hours Per Week

      17 hours during school year, 30-40 during Summer

      Schedule:

      Academic Year:

      • A Student Shift Lead works an average of 17 hours a week with a biweekly, rotating weekend schedule. A schedule should include at least 1 weekend shift and 1 closing shift.
      • Scheduling is flexible and based on academic availability and operational need.

      Summer:

      • A Student Shift Lead works an average of 30-40 hours per week.
      • Shifts are between 5:30am and 12:00am (most shifts between 5:30am and 8:00pm).
      • You may be required to work multiple shifts at multiple units within the same day.
      • There may be required shifts to work every day of the week, including weekends, but schedules will be assigned based on availability.
      • Overtime hours must be pre-approved by the unit manager.
      • Summer hours available based on operational need.

      Seasonal: This position is considered seasonal during the summer months and is exempt from the 30 hour per week average rule in regards to the Affordable Care Act (ACA). Hours worked may exceed 30 hours/week during the summer months.

      Salary/Wage Range:

      Hourly $16.00 to $16.00

      Number Of Positions

      70

      Position Summary/Job Duties:

      A Dining and Culinary Services Student Shift Lead is responsible for directing dining student employees in providing exceptional customer service and maintaining a respectful, productive work environment. In this position, students are expected to support dining student employees and provide training and supervision to ensure that they can excel in their tasks. During the summer months, Student Shift Leads assist with dining operations for Conference Service guests.

      • Supervise team members to maintain proper work procedure and standards according to Housing regulations and the unit's goals and job routines.
      • Ensure that all team members receive instructions as to how they are to perform their assigned jobs according to the established work standards and objectives.
      • Provide leadership and act as a role model while working with a diverse population of student employees.
      • Utilize the Kronos timekeeping system to confirm student employees have punched in and out for their shifts.
      • Keep the student labor force motivated and on task.
      • During the Academic Year, participate in the implementation of the campus WiGrow student employment initiative in units.
      • Other duties as assigned.
      • Catering specific duties include:
        • Responsible for overseeing staff during setup, service, and clean-up of catered events
        • Oversee and guide staff during gathering, packing, and loading of all food and equipment for each event
        • Responsible for promoting a positive work environment that reflects on a positive guest experience

      Qualifications:

      • Must be able to lift 50 pounds.
      • Preference given to applicants with food service experience, preferably with University Housing Dining & Culinary Service.

      Physical Demands

      Must be able to lift 50 pounds.

      Application Instructions:

      University Housing values diversity and is an Equal Opportunity/Affirmative Action Employer

      Contact:

      Org: University Housing
      Contact: University Housing Human Resources
      Web: www.housing.wisc.edu/jobs/student/
      Email: hr@housing.wisc.edu
  • About the company

      The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.