Employer Industry: Insurance

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement
- Engaging role focused on enhancing digital experiences for independent agents
- Collaborative environment working alongside cross-functional teams
- Chance to leverage and enhance expertise in user research methodologies

What to Expect (Job Responsibilities):
- Plan and conduct user research activities, translating findings into actionable customer insights
- Contribute to the product development process by identifying customer needs and gathering feedback
- Facilitate design thinking workshops and activities, including persona development and journey-mapping
- Create clear research roadmaps for software product development teams
- Communicate clear and concise research findings that focus on actionable insights

What is Required (Qualifications):
- Bachelor’s degree in Human Factors, Human-Computer Interaction, Information Design, or a related field with a minimum of 5 years of related UX Research experience, or a Master’s degree with 3 years of experience
- Expertise in qualitative research methods, including usability studies and customer research interviews
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
- Familiarity with quantitative and qualitative research tools, such as Qualtrics and UserZoom
- Strong written and oral communication skills, with the ability to present to cross-functional leadership

How to Stand Out (Preferred Qualifications):
- Experience with Design Thinking and Lean UX methodologies
- Proven track record of collaborating effectively with cross-functional teams
- Advanced skills in organizational, analytical, and critical thinking

#Insurance #UserExperience #RemoteWork #UXResearch #CareerGrowth

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