The selected individual will be responsible for improving the business relationship between internal stakeholders of URBN and external partners. Job functions include partnering with URBN Supply Chain, Production, and Buying Teams to support Vendors in understanding and complying with all URBN requirements; including daily email/call assistance with Vendor base to assist with the use of Tradestone (URBN’s PLM) and outlined Vendor requirements.

Responsibilities:

Tradestone (PO Management/PLM System)

• Responsible for scheduling and executing vendor training post registration and/or as needed
• Work directly with the vendor and Tradestone support team to resolve specific training and process issues
• Assist buyers with PO management questions relating to Tradestone
• Gain a working knowledge of the vendor registration process, to serve in a support role as needed

Vendor Training:

• Assist with training URBN vendors during the vendor registration process by scheduling and executing informational training sessions, as needed.
• Assist vendors with all questions concerning our requirements, policies, and procedures outlined on the Vendor website.

Internal Training:

• Assist with Internal Training sessions and documentation on business procedures in Tradestone
• Partner with other URBN Internal Stakeholders to execute internal Training sessions

Vendor Assistance:

• Work closely with Accounts Payable to re-direct Payment inquiries to correct stakeholder
• Assist vendors in working with 3rd Party Ticket providers to place orders / troubleshoot
• Partner with URBN Distribution Centers to validate compliance requirements and/or communicate compliance changes

Other Tasks:

• Develop and present monthly reports as requested/needed
• Support other areas of Vendor Relations as needed

Job Skills:

• Strong Organizational skills and attention to detail
• Excellent communication, phone, and writing skills
• Must be comfortable interacting with diverse groups of suppliers
• Ability to execute objectives that support multiple departments
• Ability to effectively manage time and adapt to an everchanging environment
• Ability to work with multiple computer programs

Education:

• College degree, or at least 2 years of college and two years of related experience
• Prior experience in customer service or retail environment preferred

Location:

• Philadelphia, PA

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

#LI-KB2

#URBN