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UX Research Operations Specialist


Pay$58000.00 - $64000.00 / year
LocationNew York/New York
Employment typeFull-Time

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  • Job Description

      Req#: 7698058002
      Employer Industry: Nonprofit Education

      Why consider this job opportunity:
      - Salary up to $70,000 for specific higher cost of labor locations
      - Opportunity for annual performance-based raises as you grow in your role
      - Flexible hybrid work schedule with the option to work fully remotely from various states
      - Generous benefits package including 25 paid vacation days, 11 paid holidays, and a rich employer-paid health plan
      - Supportive and mission-driven work environment focused on educational equity

      What to Expect (Job Responsibilities):
      - Identify and recruit diverse samples of participants for user research studies
      - Oversee participant incentives, manage consent forms, and maintain participation records
      - Coordinate logistics for user research activities, including scheduling sessions and providing necessary resources
      - Organize and maintain research data, ensuring seamless access for stakeholders
      - Develop and maintain standard operating procedures for research processes to enhance consistency and quality

      What is Required (Qualifications):
      - 1-3 years of experience in research operations, project management, or a related role
      - Strong organizational skills with the ability to manage multiple projects simultaneously
      - Excellent communication skills with a collaborative mindset
      - Proficiency in Google Sheets and/or Excel
      - Ability to work independently while seeking help when necessary

      How to Stand Out (Preferred Qualifications):
      - Experience with analytics tools like Looker or research software like Qualtrics or UserTesting
      - Familiarity with research recruitment best practices
      - Knowledge of user research tools (e.g., usertesting.com, Optimal Workshop)
      - Conversational Spanish proficiency
      - Ability to work hybrid in the NYC office

      #Nonprofit #EducationEquity #ResearchOperations #CareerGrowth #FlexibleWork

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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