Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Designs, develops, and implements digital applications and experiences.

Responsibilities :
• Analyzes and documents business requirements or new web features.
• Designs, develops and implements digital applications to support business requirements.
• Supports existing digital applications and enhances user experience.
• Provides and facilitates design thinking activities to support digital solutions.

Skill Descriptors
Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Level Working Knowledge:
• Shares ideas and is open to other opinions and views.
• Analyzes own assignments and work environment for creative changes.
• Exhibits interest in new ideas and experimentation.
• Contributes to and encourages new ideas; builds on suggestions of others.
• Explores possibilities and their viability.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.

Computer Software Industry: Knowledge of computer software industry; ability to understand future products, vendors, technologies, issues, and trends and directions.
Level Working Knowledge:
• Identifies key customer segments and how products compete in each segment.
• Explains benchmarks, best practices and key processes associated with the industry segment.
• Has worked with a specific type or group of computer software or platform.
• Highlights major issues associated with the development of software systems.
• Cites case studies of successes, failures and lessons learned.

Web Software Design: Knowledge of web software design; ability to design, develop, maintain and enhance web-based or web-enabled software.
Level Working Knowledge:
• Identifies key concepts and factors of web design and site engineering.
• Describes the major functions and features of a web design or prototyping tool.
• Participates in designing a component of a web-based or web-enabled software product.
• Describes design and operational considerations for static versus dynamic content.
• Explains basic web services concepts and components using relevant language.

Human-Centered Design (HCD): Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively.
Level Working Knowledge:
• Follows related guidelines to identify new, advanced, and readily acceptable initiatives.
• Defines the problem carefully to ensure that no assumptions for causes or solutions are implied and the desired outcome is clear.
• Encourages others to share creative ideas; resists passing judgment to others' ideas.
• Gathers and compiles required information to recommend a solution.
• Presents prototypes to sponsor users and makes suggestions based on the feedback.

User Experience Design: Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients.
Level Working Knowledge:
• Assesses tools and facilities for graphic mock-ups and expected end results.
• Participates in user experience design walk-through.
• Participates in usability audits for existing systems.
• Applies basic human factors and concepts for the design of effective screens and reports.
• Assists with screen blueprints and story boards during the user experience design process.

User Interface Design: Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client's desktop workstation.
Level Working Knowledge:
• Reports common design flaws and usability problems.
• Participates in the design of a graphic user interface.
• Assists in developing dynamic graphics and tutorials with Macromedia Flash.
• Analyzes features of windows, menus, cue cards, dialog-boxes and icons.
• Generates key factors and information needed to effectively create interface designs.

Web Trends & Directions: Knowledge of web trends; ability to utilize a variety of web information and technical tools to apply web developing trends within the organizational infrastructure.
Level Working Knowledge:
• Participates in configuration processes for web applications or web services on customized functions.
• Employs specific technical tools to design or modify web functions and applications or services.
• Conducts development processes for web applications or web services.
• Assists in collecting and preparing business requirements and documentation for specific caseloads.
• Coordinates routine maintenance on web applications or web services.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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