Job Title: Valet Parker

Pay Rate: $18-$25 per hour inclusive of hourly pay rate + gratuity*

*$18-$25 per hour based on: $10.63 per hour base wage + gratuities; historically, this position averages gratuity earnings in the amount of $7-$14 per hour. Gratuities will fluctuate based on events and time of year. This position always earns at least the current Colorado minimum wage $13.65 per hour

Summary: Assist Door Attendant in meeting and greeting all guests’ arrivals at the BroAdmoor. Also performs duties requested by the Door Attendant and/or Guest Services Supervisor.

Essential Duties and Responsibilities include the following.

• Meet or exceed all AAA and Forbes standards set for Door and Valet staff

• Smile and welcome guests with a positive attitude that supports the philosophy of The Broadmoor Hotel.

• Meet and greet guests arriving via all forms of transportation

• Run 1 to 12 miles in each shift

• Park and secure automobiles.

• Ensure the accuracy of marked damage, vehicle information and valet number on all Temporary and Overnight vehicles.

• Assist Door and Bell staff with loading and unloading guest vehicles

• Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensures their return at the end of each shift

• Ensure golf bags, luggage and packages are marked with correct names

• Attend daily pre-shift meetings

• Dress in proper uniform to include departmental approved all black running shoes

• Maintain proper levels of hydration throughout each shift and stretch prior to and after shift

• Give general directions and information for BROADMOOR and Colorado Springs area

• Assist with removal of snow in guest service areas and the placement of ice melt when necessary

• Direct guests to off property attractions, restaurants, zoo, stables, or airport, and assists in arranging transportation.

• Ensure important information and details are passed along to the next shift.

• Ensure that work area is always kept clean of trash and that lobby access doors to the hotel are opened for guests

• Complete all tasks on the Opening and Closing Duties list

• Maintain confidentiality of any guest information.

• Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention.

• Ensures effective communication with Door Attendant, Key Control, and managers.

• Check out with supervisor at end of shift.

• Other duties may be assigned.

Click HERE for Benefit Information!

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be proficient in driving standard transmission vehicles.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 3+ years of driving experience.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates and Licenses:

Driver’s License is required.

Any employee driving a Broadmoor vehicle must be 18 years or older

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to wet and/or humid conditions. The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk; run. The employee may be required to run between 1 mile and 12 miles during a given shift. Each employee is required to purchase proper running shoes within 2 weeks of hiring; shoes are to be replaced every 6 months thereafter. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift to 70 pounds. The employee is occasionally required to lift to 100 pounds with assistance. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.