Description

• Job Title: Guest Service Associate
• Department: Valet Parking Operations
• Reports directly to: Guest Service Coordinator
• Schedule: Full Time / Part-Time
• Status: Non-Exempt
• Compensation: $7.25 - $18.00 per hour PLUS daily Cash Tips

(Rates can vary by market / Tips based on service performance and customer interactions)

Position Summary
The Guest Service Associate (GSA) is responsible for providing excellent customer service by safely parking and retrieving vehicles. As the first and last person guests see, the GSA helps create a positive and welcoming experience while following all safety and company procedures.

Primary Objective
To provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. This includes greeting guests, helping with vehicle drop-off and pick-up, managing traffic flow, and answering questions in a professional manner.

Duties and Responsibilities:

• Vehicle Inspections: Check for damage and record vehicle details on claim tickets.
• Safety: Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
• Compliance: Clock in/out for shifts and breaks on time, and report tips accurately.
• Housekeeping: Keep the valet area clean, organized, and presentable at all times.
• Customer Service & Teamwork: Handle guest concerns politely, solve problems quickly, and support a positive team environment.
• Attendance & Professionalism: Arrive on time, in full uniform, and ready to work. Follow all company rules and policies.
• Additional Duties: Help with other tasks as needed to support the team and daily operations.

Qualifications

We're Hiring for All Shifts!

• Whether you're looking for:
• Morning / Afternoon / Evening shifts
• Full-time / Part-time / Seasonal positions
• Open availability or limited hours

We’re flexible—and we’re hiring now.

Great customer service and a friendly attitude = unlimited earning potential through gratuities!

What You’ll Need:

• Valid driver’s license (required)
• Ability to work outdoors in all weather conditions
• Must be at least 18 years old
• Capable of running/jogging to retrieve vehicles multiple times per shift
• Able to lift up to 50 lbs (e.g., assisting with luggage)
• A strong commitment to guest service and professionalism
• Discretion and confidentiality when handling guest and hotel information
• Adaptability in fast-paced environments

Skills for Success as a Valet Parking Attendant

We’re looking for team members who are energetic, service-minded, and thrive in fast-paced environments. Successful Valet Parking Attendants bring the following skills and qualities:

• A passion for delivering exceptional customer service—every guest, every time (Great service = Great tips!)
• Strong communication skills, both verbal and written
• Time management and the ability to multitask efficiently
• Comfortable working independently and as part of a supportive team
• A positive, professional attitude and a polished, guest-first demeanor

If that sounds like you, you might be a perfect fit for this hospitality-focused, customer-facing role!

Available Shifts – Flexible Scheduling That Fits You

Whether you're looking for full-time, part-time, or seasonal work, we’ve got options. PMC operates 24/7 in most locations, which means we can work with your schedule to find the right fit.

This role is ideal for:

• Retirees or semi-retirees
• Stay-at-home parents looking for extra income
• College students seeking flexible hours
• Anyone looking to earn great tips on a schedule that works for them

Ready to Join the Parking Management Company Team?

If you're excited about delivering great service and think you'd be a strong fit for this role, we'd love to hear from you!

Apply now using our quick, mobile-friendly application and take the first step toward joining a team that values professionalism, growth, and guest-first service.

Who Is Parking Management Company (PMC)?

Parking Management Company (PMC) is one of the fastest-growing organizations in the hospitality industry. We provide valet and parking services for luxury hotels, resorts, hospitals, restaurants, residential communities, and high-profile events across the country.

At PMC, we are committed to building lasting relationships with our partners by delivering exceptional service and upholding the highest standards of hospitality. Our mission is simple: put people first and provide seamless, top-tier guest experiences—every time.

How to Apply

If this sounds like the right opportunity for you, we’d love to connect! Apply today using our mobile-friendly application.

Ready to swap the ordinary for the extraordinary? Click “Apply Now” and join the PMC family!

Pay Transparency Statement:

PMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation.

Additional Compensation and Benefits:

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities.
• Paid time off
• Paid training
• Tuition assistance through Bellevue University - Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will:
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA):
This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave:
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement:
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance:
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.