Vector Database and Knowledge Graph Engineer

Company Overview and Culture

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visit www.exlservice.com for more information about EXL Analytics.

Responsibilities:

The ideal candidate will have expertise in designing, implementing, and optimizing vector databases, with a strong focus on utilizing ChoromDB/Pinecone for vector applications. The role involves contributing to the development and maintenance of our data infrastructure, ensuring efficient handling of complex relationships and vectors.

• Design and implement vector databases to efficiently store and retrieve high-dimensional vectors.
• Optimize database queries, indexing strategies for vector operations.
• Architect and performance tune vector pipeline for embedding and text similarity search
• Identify and resolve performance bottlenecks to ensure efficient data retrieval.
• Collaborate with application developers to integrate vector databases and knowledge graphs into various software solutions.
• Provide support for query optimization and data modeling for application-specific requirements.
• Implement and maintain data security measures for vector databases.
• Ensure compliance with relevant data protection regulations and industry standards.
• Work closely with cross-functional teams, including data scientists, software engineers, and product managers.
• Communicate technical concepts and solutions effectively to both technical and non-technical stakeholders.

Technical skills:

• Knowledge of distributed database systems.
• Familiarity with machine learning and AI concepts related to vector data.
• Experience with cloud-based database solutions.
• Proven experience in designing and implementing vector databases, with a focus on ChromaDB/Pinecone etc for vector applications.
• Strong proficiency in embeddings, vectorization, vector stores, database optimization, performance tuning, and relevant query languages.
• Familiarity with embedding, retrieval algorithms, agents, data modeling for vector development graphs.
• Experience with LLM and other related frameworks like Langchain, LLama
• Experience with relevant programming languages, such as Python, Java, or Scala.
• Excellent problem-solving skills and the ability to work in a collaborative team environment.

Soft skills:

• Strong work ethic and desire to produce quality results
• Consistently and proactively communicates (verbally/written) to stakeholders (progress/roadblocks/etc.)
• Continuous Improvement mindset and approach to work product
• Ability to take complex subjects and simplify it to less technical individuals
• Provides clear documentation of processes, workflows, recommendations, etc.
• High level of critical thinking capabilities
• Organized and has the ability to manage work effectively, escalating issues as appropriate
• Takes initiative & is a self-starter
• Displays ownership of their work (quality, timeliness)
• Seeks to become an expert in their field and shares their expertise through recommendations, proactive communications/actions and peer sharing/coaching where relevant
• Should be able to communicate with stakeholders directly and independently
• Should have good problem solving skills

Candidate Profile:

• Bachelor’s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
• 8+ years of experience working with data engineering with atleast 2-3 years of experience working on vector databases.
• Strong experience with vector databases including ChromaDB, Pinecone and corresponding implementations over cloud platforms (AWS, Azure etc.)
• Outstanding written and verbal communication skills
• Superior analytical and problem solving skills
• Experience in working in dual shore engagement is preferred
• Must have experience in managing clients directly
• Strong record of achievement, solid analytical ability, and an entrepreneurial hands-on approach to work
• Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
• Is able to understand cross cultural differences and can work with clients across the globe

What we offer:

• EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.

• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
• Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.

• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.

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