McKesson

Vendor Relations & Third-Party Risk Management Sr Customer Service Representative

6 days ago

PayCompetitive
LocationIrving/Texas
Employment typeFull-Time

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  • Job Description

      Req#: JR0129296
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $31.29 per hour
      - Opportunity for career advancement and growth within the organization
      - Competitive compensation package, including potential annual bonuses and long-term incentives
      - Supportive and collaborative work environment with a focus on employee well-being
      - Chance to work with a diverse range of partners and stakeholders in the healthcare sector

      What to Expect (Job Responsibilities):
      - Manage pre-contracting and post-contracting activities related to merchant processing and point-of-sale
      - Initiate third-party risk assessments and track corrective action plans for partners
      - Review Business Partner contracts for accuracy and manage the Risk Assessment process
      - Perform detailed data entry into various Risk Management databases and project reporting tools
      - Collaborate with inter-department teams to provide timely project status updates

      What is Required (Qualifications):
      - Minimum of 5+ years of Customer Service experience
      - Strong critical thinking, problem-solving, and communication skills
      - Industry experience with third-party risk management
      - Proficiency in relevant software and tools (e.g. Excel, Word, SharePoint)
      - 4-year college degree or equivalent experience

      How to Stand Out (Preferred Qualifications):
      - Experience managing projects and adhering to strict timelines
      - Previous experience in a customer service role within the healthcare industry
      - Ability to work independently and cross-functionally on complex projects
      - Associates degree preferred

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #ProjectManagement

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.